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  4. A new European low-cost carrier is coming to the US with fares starting at $109 to cities across Germany, Iceland, Spain, and more — here's what passengers can expect

A new European low-cost carrier is coming to the US with fares starting at $109 to cities across Germany, Iceland, Spain, and more — here's what passengers can expect

Taylor Rains   

A new European low-cost carrier is coming to the US with fares starting at $109 to cities across Germany, Iceland, Spain, and more — here's what passengers can expect
PLAY A321PLAY
  • New Icelandic low-cost carrier PLAY is launching flights to the US next year with $109 one-way intro fares.
  • The carrier will operate a bare-bones, no-frills product using all-economy Airbus A321neo jets.

New Icelandic carrier PLAY is coming to the US next April and it hopes to shuttle leisure travelers from the East Coast to 22 destinations in Europe via its Reykjavik hub.

New Icelandic carrier PLAY is coming to the US next April and it hopes to shuttle leisure travelers from the East Coast to 22 destinations in Europe via its Reykjavik hub.
PLAY A321      PLAY

PLAY was established by former executives of defunct low-cost carrier WOW Air, though it was originally named WAB, or "We Are Back." The new budget airline launched in June 2021 with a flight from Reykjavik to London.

PLAY was established by former executives of defunct low-cost carrier WOW Air, though it was originally named WAB, or "We Are Back." The new budget airline launched in June 2021 with a flight from Reykjavik to London.
PLAY's inaugural flight from Reykjavik to London.      PLAY

PLAY changed its name to capture its mission of simplicity, fun, and playfulness, which can be seen in the flight attendant uniforms that sport T-shirts and sneakers.

PLAY changed its name to capture its mission of simplicity, fun, and playfulness, which can be seen in the flight attendant uniforms that sport T-shirts and sneakers.
PLAY CEO Birgir Jónsson (left) with cabin crew.      PLAY

The comfortable, casual uniforms will soon make an appearance in the US starting next spring as PLAY prepares for takeoff to two East Coast cities — Boston and Baltimore.

The comfortable, casual uniforms will soon make an appearance in the US starting next spring as PLAY prepares for takeoff to two East Coast cities — Boston and Baltimore.
PLAY flight attendant welcoming passengers.      PLAY

According to PLAY CEO Birgir Jónsson, the company chose the two cities because they work well in the company's network and have a lot of traffic between the US and Europe.

According to PLAY CEO Birgir Jónsson, the company chose the two cities because they work well in the company
PLAY CEO Birgir Jónsson at Boston Logan International Airport.      PLAY

"There will be other cities on the East Coast, but these [Boston and Baltimore] are the first, Jónsson told Insider. "We base this on our data and believe they are good for our business model."

"There will be other cities on the East Coast, but these [Boston and Baltimore] are the first, Jónsson told Insider. "We base this on our data and believe they are good for our business model."
PLAY check-in counter at Keflavik Airport in Reykjavik, Iceland.      Taylor Rains/Insider

The carrier will fly Airbus A321neos between the US and Europe, shuttling passengers to places like Copenhagen, Denmark; Barcelona, Spain; Paris, France; and Berlin, Germany via Reykjavik. However, Amsterdam and Warsaw are not included as of now.

The carrier will fly Airbus A321neos between the US and Europe, shuttling passengers to places like Copenhagen, Denmark; Barcelona, Spain; Paris, France; and Berlin, Germany via Reykjavik. However, Amsterdam and Warsaw are not included as of now.
PLAY European route map from Iceland.      PLAY

The planes have an all-economy configuration with no-frills, meaning passengers only get a seat and personal item with their ticket. The planes will not offer inflight amenities like entertainment or WiFi, but passengers can pay extra for a carry-on bag, checked luggage, onboard meal, drink, or snack.

The planes have an all-economy configuration with no-frills, meaning passengers only get a seat and personal item with their ticket. The planes will not offer inflight amenities like entertainment or WiFi, but passengers can pay extra for a carry-on bag, checked luggage, onboard meal, drink, or snack.
PLAY aircraft interior.      PLAY

Source: Insider

While the product is bare-bones, the seats do recline and passengers can opt to pay more for extra legroom seats. Jónsson told Insider that the experience is intended to be as hassle-free as possible and travelers can expect a product similar to other low-cost carriers.

While the product is bare-bones, the seats do recline and passengers can opt to pay more for extra legroom seats. Jónsson told Insider that the experience is intended to be as hassle-free as possible and travelers can expect a product similar to other low-cost carriers.
PLAY flight attendant onboard.      PLAY

PLAY's point-to-point routes can all be booked under one ticket, which can be purchased starting today. Flights from Baltimore will begin on April 20 while service from Boston begins on May 11.

PLAY
PLAY aircraft at the gate.      PLAY

The company's introductory fare is $109 one-way to 11 European cities, like Brussels, Dublin, and London. The deal is valid for roundtrip flights between May and June 2022 and August and October 2022 and is available through December 24.

The company
PLAY $109 fare deal.      PLAY

To stay competitive with other operators to Iceland and throughout Europe, like Icelandair, Jónsson said that it will focus on having the lowest fares, emphasizing the company's "Pay less, Play more!" motto.

To stay competitive with other operators to Iceland and throughout Europe, like Icelandair, Jónsson said that it will focus on having the lowest fares, emphasizing the company
"Pay less, Play more!" motto.      Taylor Rains/Insider

"We believe the price is the biggest factor in our market," he told Insider. "To be honest, I think brands in airlines is diminishing, its about convenience, timing, and price."

"We believe the price is the biggest factor in our market," he told Insider. "To be honest, I think brands in airlines is diminishing, its about convenience, timing, and price."
Passenger boarding a PLAY flight.      PLAY

PLAY is the successor of WOW Air, which fell in 2019 due to years of financial struggles. While, historically, low-cost long-haul carriers have failed, Jónsson does not believe PLAY will meet the same fate.

PLAY is the successor of WOW Air, which fell in 2019 due to years of financial struggles. While, historically, low-cost long-haul carriers have failed, Jónsson does not believe PLAY will meet the same fate.
WOW Air.      Vytautas Kielaitis/Shutterstock

"Our model is different because we are entering a widebody market with a narrowbody jet," he said. "These routes really aren't long-haul and because we are using the geographic location of Iceland, we don't need a widebody jet between major cities, which is the market that's failed."

"Our model is different because we are entering a widebody market with a narrowbody jet," he said. "These routes really aren
PLAY A321      PLAY

WOW Air flew Airbus A330 jets between the East Coast and Europe, which Jónsson said did well, but the company started losing money when it flew from places like Los Angeles to Europe and into Asia. PLAY does not plan to acquire widebody jets for the transatlantic routes.

WOW Air flew Airbus A330 jets between the East Coast and Europe, which Jónsson said did well, but the company started losing money when it flew from places like Los Angeles to Europe and into Asia. PLAY does not plan to acquire widebody jets for the transatlantic routes.
WOW Air Airbus A330.      Lukas Wunderlich/Shutterstock

"They [WOW Air] completely changed their business model and that's where they lost control of the cost," Jónsson explained to Insider. "PLAY is using the best part of WOW's business model, which is one that has been successful in this market for decades."

"They [WOW Air] completely changed their business model and that
PLAY A321      PLAY

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