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A mom is praising JetBlue for going 'above and beyond' to give her 6-year-old son a unique experience on his first ever flight

Aug 21, 2023, 20:19 IST
Insider
Deana Conlogue said a JetBlue flight attendant gave her son the opportunity to get a picture in the pilot's seat.@deanaboo via TikTok and DigiPub/Getty Images.
  • A TikToker filmed her 6-year-old son's first experience on a plane last week.
  • She said staff at JetBlue went "above and beyond" to make the experience special for him.
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A mom filmed her 6-year-old son's first experience on a plane, praising JetBlue staff for going "above and beyond" to make it special for him.

Deana Conlogue, who is based in Connecticut and often posts updates about raising her son Colton, shared a TikTok on August 17 of him boarding a plane.

"This is my first time on a plane," he announced in the clip, which has received 1.1 million views.

"No way, do you wanna drive?" a flight attendant responded, motioning towards the cockpit where the pilots were sitting.

Conlogue told Insider via Instagram DM that the family was traveling to Nashville, Tennessee, to drop Colton's older brother at college.

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In Conlogue's TikTok, Colton can then be seen having a short conversation with the two co-pilots about sending his brother off to college, before one of the pilots got up and offered Colton a chance to sit in his seat for a picture.

Later on in the clip, the flight attendant, named Lorinda, could be heard making an onboard announcement that Colton was going to help her hand out snacks since it was his "first flight ever." She then walked with him down the aisle as he held out the snack tray to the other passengers.

Conlogue also shared a picture of a little bag that Lorinda gave to Colton to thank him for helping her with the snacks. The TikToker told Insider it contained some extra snacks for him, including candy and cookies.

"JetBlue rolled out the red carpet for Colton. It was his first plane ride and they went above and beyond to make his experience special. Thank you to the amazing crew, especially Lorinda for treating him so well!" Conlogue captioned her post.

The video received over 1 million views and commenters wrote that they were glad to see Colton enjoying his first plane ride, and that they were impressed with the airline staff's efforts to give him a positive experience.

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"Yah this flight attendant wins employee of the week in my opinion. Well done by everyone," one comment with 397 likes read.

Conlogue told Insider that Colton "couldn't believe that they announced his name and was invited to pass out snacks. He thought it was really cool," she said.

She added that she and her husband Mitchel "had no idea" the post would get so much attention, but that they are both excited that a couple of her videos starring Colton have now gone viral on her profile.

"We are happy that others are seeing the light that Colton's personality brings to the world," she wrote.

Representatives for JetBlue did not immediately respond to Insider's request for comment.

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For more stories like this, check out coverage from Insider's Digital Culture team here.

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