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A flight attendant saved a couple's honeymoon after picking up the bride's passport that she forgot at home

Jul 18, 2023, 01:36 IST
Insider
Flight attendant Dusty Dills is pictured with Lawryn Fellwock's sister-in-law Jackie during the passport exchange.Delta Air Lines
  • Newlywed Lawryn Fellwock forgot her passport before flying to Puerto Rico for her honeymoon cruise.
  • Delta said flight attendant Dusty Dills stepped in to get the passport, which she needed to board.
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A couple's honeymoon was almost ruined because of the bride's missing passport — until a helpful flight attendant saved the day.

Delta flight attendant Dusty Dills went above and beyond to help newlyweds Lawryn and Joe Fellwock make their cruise as they flew from Detroit to San Juan, Puerto Rico, according to a press release the airline sent to Insider.

Just after takeoff, Fellwock realized she had left her passport — which she'd need to board the cruise — at home, the airline said.

A Delta spokesperson said Fellwock was "inconsolable" on the flight. That's when Dills and Delta staff members Katy Yates and Karla Maisonet helped come up with a plan to get her passport to San Juan as fast as possible, according to the airline.

Dills had Fellwock's sister-in-law Jackie bring her passport to Detroit Metropolitan Wayne County Airport, where he picked it up, according to the press release.

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Multiple Delta team members in three different cities helped deliver Fellwock's passport just in time, according to the airline.Nicolas Economou/Getty Images

Dills took the passport on his flight to Atlanta before handing it off to fellow flight attendant Jeff Mendez, who delivered it to customer service agent Juan Arroyo at the Luis Munoz Marin International Airport in San Juan, the press release said.

Lawryn was able to pick up her passport at the ticket counter in San Juan in time for her honeymoon cruise, according to the press release.

"The whole experience was surreal," Lawryn said in a statement sent to Insider. "Joe and I were desperate to find a way to save our honeymoon and, right when we thought we were out of options, Dusty offers his personal time to help us out."

"We were so touched and grateful," she added. "A renewed faith in humanity was the best gift. We owe our post-wedding bliss to Dusty and the Delta family!"

Dills said he didn't think twice about doing everything he could to help the couple out.

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"It's so easy to go throughout the day and do what's expected of you at work," he said in a statement sent to Insider. "But I always try to ask myself, 'What can I do to make that difference in someone's life?'"

According to the press release, Dills is still in contact with the Fellwocks, who he said have invited him to their wedding reception in August. He said he'll be attending with Yates, who played a big role in helping get the passport back to Lawryn.

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