scorecard8 takeaways from flying Turkish Airlines for the first time — from the uncomfortable seats to the terrible breakfast
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8 takeaways from flying Turkish Airlines for the first time from the uncomfortable seats to the terrible breakfast

Brittany Chang   

8 takeaways from flying Turkish Airlines for the first time — from the uncomfortable seats to the terrible breakfast
My two lackluster Turkish Airlines flights was not as glamorous as I expected.Brittany Chang/Insider
  • I flew on two Turkish Airlines flights from New York to Istanbul to Helsinki and didn't have a stellar experience.
  • Skytrax recently ranked Turkish Airlines the sixth best airline in the world.

Airline ranking company Skytrax recently named Turkish Airlines the sixth-best airline in the world for 2023. But after flying with them for the first time, I'm shocked by this ranking.

In May, I took two economy Turkish Airlines flights from New York City to Helsinki. My first 10-hour leg onboard an Airbus A330-300 brought me to Istanbul for a 15-hour layover while my second almost four-hour journey on the Airbus A321-231 delivered me to my final destination.

I had high hopes for both flights: Fellow travelers have gloated about their Turkish Airlines flight. But during my nearly 14 hours in the sky, I was met with lackluster food and the most uncomfortable seats I've ever had on a flight.

These are my eight primary takeaways from my experience.

Check the weight of your carry-on — bags to be stored in the overhead bins can't exceed eight kilograms (or 17.6 pounds).

Check the weight of your carry-on — bags to be stored in the overhead bins can
Be sure to check the weight of your carry-on bags.      Brittany Chang/Insider

I never thought to check for the weight or size requirements of my carry-on bags (yes, I am to blame). After all, I've never had an issue with it. But this time, my heavy camera equipment and week's worth of clothes inside my carry-on luggage squeaked past the 17.6-pound requirement I was alerted to at the check-in counter.

Reshuffling my carry-on purse to accommodate everything I needed for my one-night layover was a less than delightful experience.

The gate was shockingly chaotic.

The gate was shockingly chaotic.
People were more organized when it came time to board.      Brittany Chang/Insider

During my trip from New York to Istanbul, "gate lice" swarmed the premises before any boarding announcements were made. While the airline can't be blamed for all of this, more stern calls for order could have alleviated the anxiety-inducing sight. This crowd only settled after boarding began, shown above.

You'll receive a small bag of toiletries even in economy.

You
My toiletries bag came with slippers, socks, a toothbrush, toothpaste, ear plugs, and an eye mask.      Brittany Chang/Insider

I didn't expect much for my $637 economy ticket. During my 10-hour flight to Istanbul, my seat came lined with the typical blanket, pillow, and headphones. But to my delight, we all received toiletries bags with items like socks, eye masks, a toothbrush, and toothpaste during a later service.

The seats could be comparable to any US budget airline.

The seats could be comparable to any US budget airline.
Like any economy seat, I didn't have much legroom.      Brittany Chang/Insider

For an airline that's supposed to be one of the best in the world, my seat on the Airbus A330-300 was one of the most uncomfortable I've had on a flight. My tiny seat was hard, I barely had legroom, and the tray table was so low it hung right above my knees. I couldn't use my seat's footrest when the tray tables were down.

The seat on my second flight was just as uncomfortable but at least I had more space between the tray table and my legs.

Dinner on my first flight wasn't as bad as I thought. My vegetable pasta dinner — which I picked over the fish — was surprisingly good: slightly sweet but salted with a heavy hand.

Dinner on my first flight wasn
My dinner on my New York to Istanbul flight was surprisingly decent.      Brittany Chang/Insider

Unfortunately, the shrimp in the "salad" finished on notes of plastic while the fried eggplant with cheese was so oily it could've powered a cross-country drive.

Despite the oil, the eggplant was my favorite bite (at least it tasted good). The carrot cake deserves an honorable mention but it was dense and the frosting was too thick for my liking.

I couldn't stomach breakfast, which ended up being the same on both flights.

I couldn
I had a difficult time stomaching my breakfast on my second flight from Istanbul to Helsinki.      Brittany Chang/Insider

Nothing like a creamy eggy mush, a flavorless tomato, and seemingly unseasoned slabs of mushroom and potatoes to start off your day. The side serving of cheese was fine although the tasteless feta had the mouthfeel of a block of rubber. During the first leg of the trip, I was able to eat most of my food. But by the second flight, I couldn't take more than five bites of the egg slop.

I'm not a picky eater but I was so noticeably turned off from the meal, the person sitting across the aisle from me later asked me about it.

The bathroom was surprisingly clean.

The bathroom was surprisingly clean.
The bathroom on my New York to Istanbul flight was surprisingly clean.      Brittany Chang/Insider

I don't expect much from airplane bathrooms but at least the one on my first flight was spotless. To my joy, it had features like an automatic sink, a pedal for the trash can, and Molton Brown-branded soap, lotion, and reed diffusers.

The people on the flight can make for a terrible or great experience. Unfortunately, this wasn't the best.

The people on the flight can make for a terrible or great experience. Unfortunately, this wasn
My flight from New York to Istanbul was packed, unfortunately with some passengers who enjoy listening to their phone's audio aloud.      Brittany Chang/Insider

The flight attendants were straightforward and never cracked a smile. Fine by me, I live in New York City after all. However, my gripe is with the other passengers. Among other complaints, some people played their phone audio aloud during the flight. I was surprised flight attendants didn't jump to stop them (at least to my knowledge).

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