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Microsoft restores services after it experienced a large global outage across numerous platforms

Nov 20, 2019, 08:15 IST

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  • Microsoft restored its services after they appeared to be experiencing interruptions on Tuesday night and Wednesday morning across the US and parts of the Asia Pacific region.
  • As of 9:30 p.m. ET, Microsoft said it identified access issues with the Microsoft 365 Admin Center, Exchange Online, SharePoint Online, Microsoft Teams, Skype for Business, and Yammer.
  • According to Down Detector, a high number of issues were reported along Australia's east coast, New Zealand, Japan, and the West Coast of the US.
  • The company said it "identified and reverted a networking build that caused user traffic from the internet to Microsoft 365 services to intermittently fail."
  • By 1 a.m. ET, services had been restored.
  • Visit Business Insider's homepage for more stories.

Microsoft confirmed that its services were back up and running after it experienced interruptions Tuesday night and Wednesday morning across the US and parts of the Asia Pacific region.

Microsoft says it first addressed the issue at about 8:15 p.m. ET. As of 9:30 p.m. ET, the company said it identified access issues with the Microsoft 365 Admin Center, Exchange Online, SharePoint Online, Microsoft Teams, Skype for Business, and Yammer.

The company said in a tweet that it "identified and reverted a networking build that caused user traffic from the internet to Microsoft 365 services to intermittently fail."

As of 1 a.m. ET, the company said all Microsoft 365 services had been restored.

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According to Down Detector, a high number of issues were reported along Australia's east coast, New Zealand, Japan, and the West Coast of the US.

It was unclear what caused the issue.

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