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How to cancel your Hulu subscription, or temporarily pause it for up to 12 weeks

Nov 6, 2019, 20:57 IST

Illustration by Chesnot/Getty Images

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  • It's easy to cancel your Hulu subscription if you no longer want to use the streaming service.
  • When you cancel Hulu, your account will remain active until the end of your payment period, after which you will lose access and no longer be charged.
  • You can also pause your Hulu subscription for up to 12 weeks and reactivate it at any time, if you don't want to cancel it permanently yet.
  • Visit Business Insider's homepage for more stories.

The streaming wars are well underway, and if you are thinking of axing some of your subscriptions, you are not alone - many users are jumping from one service to another, following their favorite shows.

If you are thinking of pulling the plug on Hulu, one of the more popular subscription-based streaming services for TV shows and movies, here's how to do it.

How to cancel your Hulu subscription

1. Launch your preferred browser on a computer or mobile device.

2. Go to https://www.hulu.com/.

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3. In the upper right-hand corner, select your name.

Select your account in the upper corner of the screen.Meira Gebel/Business Insider

4. On the drop-down menu, scroll and then select "Account" under "Manage Profiles."

Click on &quotAccount" from the drop-down menu.Meira Gebel/Business Insider

5. Under the "Your Subscription" section, select "Cancel Your Subscription."

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In the center menu, scroll down to find &quotCancel Your Subscription."Meira Gebel/Business Insider

6. Hulu will then prompt you to consider pausing your subscription. If you're billed through Hulu, Roku, or Amazon, you can freeze your subscription and pay nothing for up to 12 weeks, with the opportunity to reactivate it at any time. This may be helpful if you won't be able to watch for a few months but want to keep your account.

7. If you are set on cancelling Hulu permanently, select "Continue to Cancel."

8. Another window will load and ask you to select a reason for your cancellation. Select one of the bubbles, and then click "Continue to Cancel."

Select the reason for your cancellation.Meira Gebel/Business Insider

9. At this point you may receive a final prompt offering you a two-week, paid subscription or a page that says Hulu is adding shows all the time. Select "Continue to Cancellation" once again or "Cancel Subscription."

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10. Once you've cancelled your subscription, you should receive a confirmation email. Your Hulu account will be active until the end of your payment period, which can be found on the Account page.

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