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Biggest data leaks of 2019 that hit Indians

Dec 11, 2019, 10:10 IST
Business Insider India
The biggest data leaks of 2019Business Insider India

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Normally, access to the internet is considered a boon. But it’s not without its costs. Data is becoming more valuable by the day and for someone looking to make money in nefarious ways. Hacking is the new trend in town.

Information theft is the most expensive and fastest-rising consequence of cybercrime. Personal and sensitive data of millions of people is compromised and in exchange for a quick buck.

Cybercriminals are constantly adapting and finding new ways to compromise online security, quicker than security firms can build solutions to defend against them.

But not every data breach is a result of hackers. More often than not, ‘loopholes’ and unprotected servers give bad actors access without even having to break-in. And, it’s only becoming more common.

Here are some of the biggest data breaches of 2019 that affected users in India:
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SBI leaves its server without any password protection

India’s largest bank, the State Bank of India (SBI), left one of its servers unprotected which exposed the data of its 422 million customers. The server, situated in Mumbai, contained partial bank account numbers, bank balances and phones of individual using the bank’s SBI Quick service.

TechCrunch’s investigation revealed that the back-end text message system was left unprotected allowing anyone to track text messages coming in and going out in real-time. On a single day, SBI Quick sends out nearly three million text messages — and database archive had messages dating back to December 2018.

The bank has denied all reports of a data breach and has since secured the server.

Biggest single card database sale on the darknet

More than 1.3 million credit and debit card details from Indian banks were spotted for sale in October. Group-IB, a Singapore based cybersecurity company, found that the information was being sold for $100 apiece — which means the total database was valued at over $130 million.

According to Group IB’s CEO and founder, data dumps from India are rare. Yet, this set was one of the single largest and most valuable data uploads on the dark web.

The information wasn’t stolen off of servers or payment accounts but obtained via skimming devices installed at ATMs or on PoS systems, the report said. The card details varied with respect to their issuing banks. But more than 18% of the cards came from a single entity.

Hackers attack Indian healthcare website, steal records of 6.8 million users

A US cybersecurity firm, FireEye, spotted that a hacker by the name of ‘fallensky519’ stole the data of 6.8 million users from an Indian healthcare website in February. It did not disclose the name of the unfortunate victim but did point to who might be responsible — hackers based in China.

FireEye believes that the data is being stolen by Chinese hackers for one of two reasons — either to acquire healthcare research to fend off cancer or to be sold the highest domestic pharmaceutical firm.

Either way, it found numerous instances of healthcare-associated databases being sold in underground forums between 1 October 2019 to 31 March 2019 — at times for less than $2,000.

Their investigation revealed that the bad actors had stolen patient information, doctor information and personally identifiable information — like names, addresses and phone numbers.

Facebook stores passwords of 600 million users in plain text

Facebook user passwords were exposed to the entire world but they were available in plain sight — quite literally — to the social network’s thousands of employees. An investigation by KerbsonSecurity found that passwords dating back to 2012 were unencrypted and being stored as plain text on Facebook’s servers.

Not only were the passwords easy to locate by access logs, but approximately 2,000 developers generated nearly nine million internal queries for data that contained those passwords.

“We’ve not found any cases so far in our investigations where someone was looking intentionally for passwords, nor have we found signs of misuse of this data,” said Scoot Rengro, a software engineer at Facebook.

Personal information of 100 million JustDial users on unprotected servers

JustDial — a digital version of old-school yellow-pages — had a rough time in April when an independent internet security researcher, Rajshekhar Rajaharia alerted the company to a potential data leak in their servers. The leak didn’t only affect people using the JustDial app or website, but anyone who had called the company’s helpline number between 2015 to 2019.

Four application programme interfaces (APIs) were left unprotected leaving the names, contact details, and other personally identifiable information out in the open. One of the APIs could even allow hackers to trigger OPT request for any of registered phone numbers — it’s not so much a security issue but one of generating spam.

According to the company, the vulnerability only existed in older versions of the JustDial app, which have since been fixed.

Dating apps reveal location information threatening individual safety

Grindr — an online dating application geared toward gay, bi and transexual individuals — came under the scanner last year for revealing the location of its users. An issue that the company claimed that it had fixed. But, this year, things weren’t very different.

Grindr, along with three other dating apps — Romeo, Reco and 3fun — was found to be giving the precise location of its users, according to an investigation conducted by Pen Test Partners.

The cybersecurity firm found that a total of 10 million users could be at risk of being stalked, robbed, harassed or worse. Grindr’s 3 million daily users from one of the 13 countries where the app operates but homosexuality is criminalised could be at significantly greater risk.

Even in countries without any restrictive laws, being identified as gay could have unwanted repercussions in a person’s day-to-day — without any legal recourse to fight back.

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"Imagine a man shows up on a dating app as '200 meters away.' You can draw a 200m radius around your own location on a map and know he is somewhere on the edge of that circle. If you then move down the road and the same man shows up as 350m away, and you move again and he is 100m away, you can then draw all of these circles on the map at the same time and where they intersect will reveal exactly where the man is," said the cybersecurity firm.

Facebook and Twitter users personal data leaked through malicious apps

Facebook and Twitter were in the crosshairs of undermining data privacy yet again, in November. According to India’s cybersecurity watchdog, CERT-In, user data was being stolen by malicious third-party apps using One Audience and Mobiburn software development kits (SDKs).

And, for both the social networking mammoths, their biggest audience lies in India.

While Twitter insisted that the fault lay with Android, Facebook admitted to around 100 third-party app developers who had unauthorised access to user data.

Kudankulam Nuclear Power Plant (KKNPP) and ISRO hacked

India’s biggest nuclear power plant and the county’s apex space agency were hacked in September. Malware was installed on computers at the Kundankulam Nuclear Power Plant (KKNPP) and the Indian Space Research Organisation (ISRO) — and all it took was one click on the wrong type of link.

The National Power Co-operation of India (NPCI) initially denied all reports of their systems being compromised before admitting that one of the computers may have been sabotaged. They added that the breach was restricted to the plant’s administrative network, which is separate from the operational network and system.

ISRO was hacked right before the launch of Chandrayaan-2 — India’s second mission to the Moon, which ended with its lander crashing onto the lunar surface. But the agency told Quint that the malware did not affect any of their systems.

According to Issue Makers Lab, a security research firm based in South Korea, both attacks were perpetrated by a group of North Korean hackers that go by the name Lazarus. They used software from the ‘DTrack’ malware family to hack into the system.

According to the Observer Research Foundation (ORF), this act of cyber espionage might only a “prelude to something greater.”

OnePlus data breach affects 3,000 users

In November, OnePlus’ security discovered that some users’ data had been accessed by an unauthorised party. They were able to gain access to a user’s name, contact information and any orders they placed with OnePlus.

This is the second breach in as many years. According to the company, all the hackers will be able to do is send out more spam. Even though OnePlus did not disclose how many users were affected, an investigation by CERT-In reported that less than 3,000 Indian customers were exposed.

Airtel’s security flaw only took 15 minutes to find

A security loophole in the one of Airtel’s APIs left the data of 325 million subscribers in India vulnerable. Ehraz Ahmed, a cybersecurity researcher, found that the flawed API allowed anyone to fetch sensitive user information about any of Airtel’s subscribers — and it only took him around 15 minutes.

In addition to disclosing user names and contact information, the leak revealed the IMEI number of the user’s device. IMEI is a unique code used by network operators to identify valid devices — if the phone is flagged as stolen, they can cut off services.

“There was a technical issue in one of our testing APIs, which was addressed as soon as it was brought to our notice,” an Airtel spokesperson told the Business Insider.

"Since these were testing APIs, we can now confirm that no data related to our customers has been impacted. Airtel’s digital platforms are highly secure. Customer privacy is of paramount importance to us and we deploy the best of solutions to ensure the security of our digital platforms," it added.

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