Instagram says it is testing a feature that notifies users when outages or technical issues occur.- The company will use the feature "when we see that people are confused and looking for answers."
Instagram is testing out a new feature to notify users about outages after the app suffered two of them in the span of five days last week.
The company announced the feature in a blog post on Monday.
"We know how confusing it can be when temporary issues happen on Instagram," the post reads. "When they impact engagement or distribution, we also know that it can lead people to think that the problems are unique to them, based on what they post. That lack of clarity can be frustrating, which is why we want it to be easier to understand what's going on, directly from us."
Instagram says the feature will notify users in their Activity Feeds when the company is experiencing outages or technical issues - and again when they're fixed.
The company says it won't issue notifications every time an
For now, the feature will be available in the US for the next few months.
In a post on his Facebook page, company CEO
On Friday, Facebook's apps were hit with a second outage, which lasted roughly two hours. Facebook says this outage wasn't related to the first one that had taken place earlier that week.