Google says Gmail working again after 'significant' number of users experienced issues during the company's second service disruption in 2 days
- Google resolved an issue with Gmail after a "significant subset of users" experienced problems with the email service on Tuesday, the company said.
- Although users were still able to access Gmail during the outage, Google said, users saw error messages, lags, and 'unexpected behavior.'
- On Tuesday evening, DownDetector received over 16,000 reports that users were having problems with Gmail.
- The service issue is Google's second in two days. Yesterday, an outage took out YouTube, Gmail, and Google Maps for about an hour.
Google said on Tuesday evening that had it fixed an issue with Gmail, hours after a large number of users experienced issues.
"The problem with Gmail has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better," the company said just before 4:00 p.m. PT.
Gmail users experienced lags, error messages, and "unexpected behavior" on the popular email service on Tuesday, according to Google. The platform didn't specify how many users were affected, but service monitoring website DownDetector received over 16,000 reports of issues with Gmail Tuesday evening.
"We're aware of a problem with Gmail affecting a significant subset of users. The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behavior," read an alert on Google's service dashboard earlier on Tuesday.
The service issues come just a day after Google experienced a large outage that took out Google Maps, YouTube, and Gmail. Monday's service issues began at about 6:30 a.m. ET and were resolved around 8 a.m. ET, Business Insider previously reported.
On Tuesday, Google first reported that Gmail was having issues at 4:29 p.m. At 5:18 p.m. Google wrote, "Our team is continuing to investigate this issue. We will provide an update by 12/15/20, 6:00 PM with more information about this problem. Thank you for your patience."
For the latest about the service disruptions, check Google's Workspace Status Dashboard.