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How to turn off language subtitles on the Disney Plus app on your streaming device

Jun 9, 2020, 00:15 IST
Business Insider
Most devices let you turn subtitles off through the Disney Plus app, but you may need to use the device's native caption settings.Ivan Marc/Shutterstock
  • You can turn off subtitles on Disney Plus through the same audio menu used to set your language.
  • The process to turn off subtitles on the mobile and desktop versions for Apple devices is the same, but Android and console users will have a different process.
  • The quickest and easiest way to turn off subtitles is to look for the Audio menu icon in the upper right corner of your screen while streaming a show or movie.
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Whether you want to watch your favorite Disney shows and movies in another language without changing the audio, or if you're hard of hearing and benefit from using captions, the Disney Plus platform makes it easy to turn on your subtitles.

Fortunately, it's also relatively simple to turn them off across devices. The process varies slightly depending on what device you're using, but if you're having issues disabling your subtitles through a third-party device like a streaming stick or Apple smart TV, consider logging into your Disney Plus account on a browser.

Your caption settings may carry over across devices, and disabling them from your phone or laptop first may remove them from the device you're currently watching on.

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Here's how to do it across various devices.

Check out the products mentioned in this article:

Samsung Galaxy S10 (From $699.99 at Walmart)

Apple Macbook Pro (From $1,299.00 at Apple)

Samsung 50-inch Smart TV (From $399.99 at Best Buy)

Amazon Fire Stick 4K (From $49.99 at Amazon)

Roku Streaming Stick (From $39.99 at Best Buy)

Sony Playstation 4 (From $299.99 at Best Buy)

Xbox One S (From $299.99 at Best Buy)

Disney+ Monthly Subscription ($6.99 at Disney+)

How to turn off Disney Plus subtitles on your computer or mobile device

1. Open the Disney Plus app.

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2. Select a movie or TV show you want to watch and begin playing.

Clicking here will take you to your Disney Plus account page.Marissa Perino/Business Insider

3. Press pause.

4. Tap the screen or hover your cursor over it before clicking the settings icon in the upper right-hand corner of the screen.

The audio settings icon in Disney Plus will always be the rightmost option, and if the symbol has disappeared, tap the screen again.Marissa Perino/Business Insider

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5. In the two columns that appear, select Off in the right column under Subtitles.

This will turn subtitles on your show or movie off.Marissa Perino/Business Insider

6. Close the window by tapping or clicking the "X" once you've made the change to resume the movie or show.

How to turn off Disney Plus subtitles on Amazon Fire TV

1. Open the Disney Plus app.

2. Select a movie or TV show you want to watch and begin playing.

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3. Press the Menu button on the Fire TV remote or app.

4. Select Subtitles and Audio.

5. Choose the Off button under Subtitles and Captions.

How to turn off Disney Plus subtitles on Roku

1. Open the Disney Plus app.

2. Select a movie or TV show you want to watch and begin playing.

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3. Click the asterisk button on your Roku TV remote or app.

4. Select Accessibility from the left-side menu that appears by clicking OK or tapping the right arrow button.

The Roku menu lets you control TV brightness, picture and sound mode, and more.Abbey White/Business Insider

5. Scroll to Closed Captioning and hit the right arrow until the Off option appears.

You can mute captions, turn them on, and turn them off.Abbey White/Business Insider

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How to turn off Disney Plus subtitles on Samsung Smart TV

1. Launch Disney Plus.

2. Select a movie or TV show you want to watch and begin playing.

3. Push the up arrow on the remote twice to access the language box on the upper right corner of the screen.

4. Hit the Select button.

5. When the audio and subtitles menu appears, choose the no captions or subtitles option.

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How to turn off Disney Plus subtitles on PlayStation 4

1. Launch PS4 and scroll up from the home screen.

2. Select the Settings option.

You can access your settings using the button next to the Playstation Store.Abbey White/Screenshot/PlayStation YouTube
3. Choose Accessibility

This menu lets you control parental settings, account management, and network settings.Abbey White/Screenshot/PlayStation YouTube
4. Pick Closed Captions.

The Captions menu lets you set the font style, background color, and more for you subtitles.Abbey White/Screenshot/PlayStation YouTube
5. Uncheck the Display Closed Captions box at the top of the menu page.

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How to turn off Disney Plus subtitles on Xbox One

1. Launch your Xbox One.

2. While on the Home screen, open your guide and select Settings.

3. Choose All Settings.

4. Select Ease of Access.

5. Choose Off.

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