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How to delete a Wayfair account and remove your personal data from the ecommerce site

Sep 18, 2020, 03:51 IST
Business Insider
You'll need to reach out to Wayfair's customer service team to delete your account.SOPA Images/Getty Images
  • Wayfair, an ecommerce site specializing in furniture and home goods, lets shoppers create a personal account to store payment info and track orders.
  • Unlike other online retailers, there's no easy way to delete your Wayfair user account and the data associated with it through your account profile.
  • To delete your Wayfair account, you'll need to request a deletion through an online company contact form or by calling customer service at 866-263-8325.
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Having an account with Wayfair, the online shopping site that sells furniture and other home decor and goods, has certain advantages. The biggest being that it allows you to quickly and easily place and track orders by saving your payment information, shipping addresses, and order history.

But getting rid of your data and deleting your Wayfair account isn't as easy as registering for the site. The company currently has no way for you to delete your account through its user web portal. Instead, you'll need to use a workaround that involves contacting the company directly in an online form and requesting they delete your account and all its associated data for you. You can also call the company's customer service number, 866-263-8325, to request that they delete your account.

Once you send an online request, you should have a response from Wayfair in the coming days. If you don't hear back, phone their customer service line.

You can delete your Wayfair account in just a few steps by completing a company contact form. Here's how to do it.

How to delete your Wayfair user account

1. Go to the Wayfair website and log in using the email address and password associated with your account.

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You can log in using the "My Account & Orders" link on the Wayfair homepage.Jennifer Still/Business Insider

2. Navigate to https://www.wayfair.com/contact_us/account.

3. Under "Choose an action," click "Something else."

A list of options and actions will appear when you select "Choose an action."Jennifer Still/Business Insider

4. When asked to choose a contact method, select "Email Us."

5. A pop-up email form will appear. Enter the email address associated with your account as well as your name in the appropriate fields.

6. In the details box, type "Request to delete my account" or "I want to delete my account."

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Clearly and explicitly express your request to have your account removed from the Wayfair website.Jennifer Still/Business Insider

7. After filling in all required information, press "Send" to send the message.

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