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How to change your Amazon account password or reset it if you've forgotten it

Jun 16, 2020, 23:10 IST
Business Insider
You can change or reset your Amazon password in a few simple steps.Ali Balikci/Getty Images
  • It's easy to change your Amazon password if you have your current password handy.
  • If you've forgotten your password, you'll have to reset it — a simple, albeit slightly different process.
  • Here's how to either update or reset your Amazon password.
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If you don't remember your Amazon password, or you're worried about account security, changing or resetting your password is a must. Luckily, both processes are simple and quick to complete.

Here's how to change or reset your Amazon password.

How to change your Amazon password

You can easily update your password if you know what your existing password is:

1. Go to the Amazon website in a web browser and log into your account.

2. Click "Account & Lists" located in the top toolbar, on the right side of the screen

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Click "Accounts & Lists."Devon Delfino/Business Insider

3. Select "Login & security"

Click "Login & security."Devon Delfino/Business Insider

4. Sign into your account again to verify your identity

5. Select "Edit" next to "Password"

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You'll be able to see other information like the phone number associated with your account.Devon Delfino/Business Insider

6. Enter your old password, as well as your new desired password twice.

Click "Save changes" after inputting your current and new passwords.Devon Delfino/Business Insider

7. Click "Save Changes"

How to reset your Amazon password if you've forgotten it

If you don't remember your current password, you'll need to reset it.

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1. Go to the Amazon password assistance page and enter the email or phone number associated with your account.

Enter your phone number or email associated with your account.Devon Delfino/Business Insider

2. Complete the CAPTCHA test by entering the characters you see in the image. Depending on the verification method you used, a one-time password will be sent to you by email or SMS.

Do not close out of this window — you'll need it to enter a one-time password.Devon Delfino/Business Insider

3. Enter the one-time password and select "Continue."

4. Create your new password.

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