'Why is Apple Music not playing?': 4 ways to fix your Apple Music app if it won't play music

There are a number of easy fixes you can employ to get Apple Music working again. Here's how to fix Apple Music on your iPhone or iPad.

First, make sure you have a good connection. Ideally, you'll want to be connected to a strong Wi-Fi signal, but a stable cellular data connection will work too.

Check your internet connection through another app. If pages in Safari will load quickly, for example, then clearly your internet connection is fine.

If your iPhone or iPad won't connect to any internet signal, try putting your phone into Airplane Mode and taking it out. If that fails, restart your device. If even that doesn't work, you should reset your device's network settings.

Open the iPhone or iPad's Settings app and tap "General," then tap "Reset" near the bottom of the next page. Now tap "Reset Network Settings" and then enter your passcode.

Note that this will erase all the Wi-Fi passwords saved on your device.

If your Wi-Fi signal isn't working on any device, you might simply need to restart your router.

Try force closing the Apple Music app and opening it again. This will refresh the app, and make it load all its temporary data again, which can fix common errors.

To do this on an iPhone or iPad without a home button, swipe up slowly from the very bottom of the screen until you're shown a list of all the apps you've opened recently. On an iPhone or iPad with a home button, just double-click the button. Once you've reached this screen, swipe up on any app you want to force close — like Apple Music.

Restarting your device will also do the trick.

If it's only a single song or two that won't play, you can try deleting and redownloading the song.

To delete an Apple Music song, open the app, tap "Songs," find the tune that won't play, then hold your finger down on it. When a menu pops up, tap "Delete from Library."

Then redownload the song from the Apple Music library.

If nothing else has worked, your last move before seeking help from Apple is to sign out of your Apple ID.

Open the Settings app and tap your name or image at the top of the menu. On the next page, scroll down and tap "Sign Out," then enter your Apple ID password to confirm.

Sign back in, and see if Apple Music is now working

If even this doesn't work, you might need to contact Apple.

• How to change your Apple Music account profile picture on a computer or mobile device
• How to follow people on Apple Music and set up your profile for it
• How to accept or decline follow requests on Apple Music
• How to change your Apple Music plan in 3 simple steps
• How to share an Apple Music subscription between up to 6 people using the Family Sharing feature