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6 ways to fix your Roku when it's not connecting to WiFi
6 ways to fix your Roku when it's not connecting to WiFi
Abigail Abesamis Demarest,Steven JohnDec 18, 2021, 02:21 IST
You can take a few simple steps to fix your Roku's WiFi connection.moodboard/Getty Images
If your Roku isn't connecting to WiFi, check the internet connection and restart your device.
First, determine whether or not your Roku is connected to the internet.
Next, pinpoint whether it's a Roku issue or a WiFi network issue.
A strong internet connection is crucial to accessing all the content available to you on Roku. Anything less than that (weak or no internet) will interrupt streaming or keep you from accessing media entirely.
If your Roku isn't connecting to WiFi, it's likely due to a poor WiFi signal, a power or router issue, or a malfunctioning Roku. Try these troubleshooting steps below.
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Check the internet connection
Make sure your Roku is connected to WiFi.Roku
Restart your Roku
Head to the System menu.William Antonelli/Insider
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Reset your WiFi router and modem
If you've followed the troubleshooting steps outlined above and still can't connect to WiFi, you're likely dealing with a network, router, or modem issue.
Try restarting your WiFi router and modem to see if that fixes the problem.
Move Roku closer to router and modem
If a weak signal is your issue, physically moving your Roku device closer to your router and modem, or moving your router and modem closer to your Roku may help strengthen the signal.
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Connect an Ethernet cable to Roku
While you can't plug an ethernet cable into a Roku Stick, physically using a cable to connect a compatible Roku player to the internet will always create the most robust, reliable connection.
If all else fails, you can contact Roku support for further assistance with your issue. There's an online chat option and an email address for reaching out.