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The documentary, which launched on Saturday, is an Apple Music exclusive, meaning it isn't available to stream anywhere else.
This is big news for Apple, which is looking to differentiate Apple Music from Spotify, Pandora, YouTube, and all of the other music streaming services around.
The stream did not work for many customers, some of whom took to Twitter to complain.
@AppleMusic @taylorswift13 so much anticipation and it won't play on my Mac.. Help?
- Son of Richards (@ERichardson189) December 20, 2015
@taylorswift13 @AppleMusic I have been trying for a solid two hours to just get the concert to play. It pauses every two seconds ????
- Jess Lefkowitz (@JessLefkowitz) December 20, 2015
@AppleMusicHelp I'm trying to watch #1989TourLive but the video like drops and kicks me off about every minute!! This sucks, please help!!
- Stephanie (@Katys1cousin) December 21, 2015