+

Cookies on the Business Insider India website

Business Insider India has updated its Privacy and Cookie policy. We use cookies to ensure that we give you the better experience on our website. If you continue without changing your settings, we\'ll assume that you are happy to receive all cookies on the Business Insider India website. However, you can change your cookie setting at any time by clicking on our Cookie Policy at any time. You can also see our Privacy Policy.

Close
HomeQuizzoneWhatsappShare Flash Reads
 

Subway is making a major change to its sandwiches

Mar 1, 2016, 03:13 IST

Matt Corby on Facebook

Advertisement

Subway will start making longer sandwiches after a lawsuit claimed the chain's footlong sandwiches were shorter than advertised, according to a settlement agreement.

The company came under fire two years ago when a photo went viral online; it depicted a footlong sub next to a tape measure that showed the sandwich was actually 11 inches.

The photo prompted a class-action lawsuit from Subway consumers who said that they were cheated out of an inch of their sandwiches.

Subway has now agreed to start requiring franchisees to measure the bread they serve to ensure that footlong subs are 12 inches and 6-inch subs are no less than 6 inches, according to the settlement agreement, which was granted final approval last week by a federal judge.

Advertisement

The judge also ordered Subway to pay $520,000 in attorney fees and $500 to each of the 10 people who were representatives of the class. The Associated Press first reported on the agreement.

Subway has agreed to start compliance inspections to make sure restaurants are adhering to the new rules, according to the agreement.

The restaurant chain will edit its training materials and franchisee protocols, "which had previously allowed for a small tolerance in the size of a footlong sandwich," to require that a footlong must be at least 12 inches.

NOW WATCH: Subway is about to make a major change to its sandwiches thanks to customer complaints

Please enable Javascript to watch this video
You are subscribed to notifications!
Looks like you've blocked notifications!
Next Article