Delivery boys and girls who had left fast-food chains to work with e-commerce companies are going back to square one due to an array of reasons.The delivery staff is fed up of unreasonable working hours, pressure during sale period, etc.
As per TeamLease, human resource provider, around 10, 000 delivery persons who had joined e-commerce companies such as Flipkart,
Delivery people say they have to carry heave parcels, leading to backaches and the compensation is also not good.
"In Mumbai, those who had rejoined said backache (from lifting heavy bags) was the key trigger for their exit, while in south India, delivery boys and their managers who had left us want to join back as they found the frequent big (sale) days a challenge," Biplob Banerjee, executive vice president for HR at Jubilant FoodWorks, told ET.
"They want to get back to companies with reasonable working hours and less pressure on achieving numbers. They want to work in a predictable environment even if it means a compromise on fixed pay," Rituparna Chakraborty, senior vice president at TeamLease, told ET.
“Now, with the VC money drying up, delivery boys working with online companies are making only Rs 300-400 per day," Arjun Singh, founder of Gurgaon-based tech startup LogiMonkey, told ET.
Meanwhile, The Indian Staffing Federation estimates the number of people working as delivery staff at 75,000.
Stress is also another reason for the delivery staff to go back to their jobs.