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3 things managers can do to keep employees calm, cool, and connected while working remotely during times of crisis

Gillian Brassil   

3 things managers can do to keep employees calm, cool, and connected while working remotely during times of crisis
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Buffer; Flexjobs; Samantha Lee/Business Insider

Business Insider spoke with Joel Gascoigne, the CEO of Buffer, and Carol Cochran, the vice president of people and culture at FlexJobs, for the second episode of our Business Insider Spotlight Digital Live Event series.

  • If you're new to leading a remote team, there are three crucial things you must do to ensure employee happiness and productivity - especially during a time of crisis like the COVID-19 outbreak.
  • It's crucial to drive home the mission and to be transparent about what's going on at each level of the company.
  • Keep company culture alive with virtual parties and celebrations, and help new hires along the way by using a buddy system.
  • Business Insider spoke with Carol Cochran, the vice president of people and culture at FlexJobs, and Joel Gascoigne, the CEO of Buffer, for the second episode of our Business Insider Spotlight Digital Live Event series.
  • Visit Business Insider's homepage for more stories.

Nothing is normal about coping with a crisis like the one we're in right now. The novel coronavirus has wreaked havoc on the way we live, work, and think, inhibiting in-person connectivity and causing emotional distress for many.

Carol Cochran 2

Carol Cochran

Cochran, the vice president of people and culture at FlexJobs.

In times like these especially, newly remote employees look up to their managers for guidance, clarity, and support. And there are several ways leaders of work-from-home forces can ensure their employees are happy, healthy, and productive.

Take it from two business leaders who've fostered remote companies for years: Carol Cochran, the vice president of people and culture at FlexJobs - a platform that supports work-from-home freelancers and employees - and Joel Gascoigne, the CEO of the social-media management tool Buffer. Both of their teams have been largely remote since their companies' inception.

Joel Gascoigne Buffer CEO

Buffer

Gascoigne, the CEO of Buffer.

Business Insider interviewed Cochran and Gascoigne about the best ways to lead successful workers who are scattered across the globe during times like this. These were their three main tips to making sure your newly remote team stayed focus and safe.

Do you have a personal experience with the coronavirus you'd like to share? Or a tip on how your town or community is handling the pandemic? Please email covidtips@businessinsider.com and tell us your story.

And get the latest coronavirus analysis and research from Business Insider Intelligence on how COVID-19 is impacting businesses.



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