scorecardHow to get a 5-star passenger rating on Uber, according to drivers
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How to get a 5-star passenger rating on Uber, according to drivers

Generally just be a decent human being

How to get a 5-star passenger rating on Uber, according to drivers

Don't do anything illegal in the car

Don

"I start every ride as a five-star rating. I will deduct points for rude behavior or illegal activities. I will also deduct points for passengers who leave garbage in my car."

Smell good

Smell good

"Ninety-nine percent of my passengers get five stars. The only ones that don't are the ones that smell bad or try to be bossy with me."

Avoid slamming doors

Avoid slamming doors

"If they make me wait, slam my door, or are rude, I deduct stars."

"Passengers get five stars if they are paying attention to the arrival of the car and one star if they slam the door."

Clean up after yourself

Clean up after yourself

"I had a passenger who literally left a half-full gallon of apple cider in my back seat at the airport. When I asked her if she wanted it (clearly hinting that she should bring her garbage with her), she made up something about how she couldn't bring it into the airport with her. She got one star."

If you're going to be sick, don't do it in the car

If you

"Don't puke in or ruin the car and you get five stars from me."

Be polite

Be polite

"Rude passengers immediately get four stars. Depending on the level of rudeness, their rating can go down to one star. Most of my riders get five stars."

"Everyone I drive is five stars unless they are terribly rude."

Don't keep the driver waiting

Don

"Everyone starts at five stars. Certain things can knock off a star or two. The most common reason for a lower passenger rating is making us wait after we arrive to pick you up. If you're ready to go at the curb when we arrive, it means a lot."

Add a tip

Add a tip

"No tip, you get four stars."

"If a passenger is friendly and leaves me a tip, they get five stars. If they're friendly but don't leave a tip, they get four stars."

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