Starbucks stores will close nationwide next month in an unprecedented attempt to fix a company crisis
- Starbucks is closing all stores across the US the afternoon of May 29.
- The closure comes after footage of the arrest of two black men who tried to use the bathroom in a Philadelphia Starbucks went viral, sparking boycott threats.
- Nearly 175,000 Starbucks employees will participate in the training, which will cover issues such as "implicit bias" and "conscious inclusion."
Starbucks is closing all stores on May 29 after an incident in which two black men were arrested in a Philadelphia location.
On Tuesday, the coffee giant announced plans to close all US stores on the afternoon of May 29. Starbucks said in a statement it plans to "conduct racial-bias education geared toward preventing discrimination in our stores."
"The training will be provided to nearly 175,000 partners (employees) across the country, and will become part of the onboarding process for new partners," Starbucks said in a statement. The training will cover topics such as "implicit bias" and "conscious inclusion."
Kevin Johnson, Starbucks' CEO, was forced to apologize this weekend after a video of two black men being arrested at a Philadelphia location of the coffee chain went viral. Employees called the police after the men refused to leave the Starbucks after asking to use the restroom without having purchased any drinks.
"I've spent the last few days in Philadelphia with my leadership team listening to the community, learning what we did wrong and the steps we need to take to fix it," Johnson said in a statement. "While this is not limited to Starbucks, we're committed to being a part of the solution. Closing our stores for racial bias training is just one step in a journey that requires dedication from every level of our company and partnerships in our local communities."
Starbucks said it is working with a number of experts to develop the curriculum for the training. Bryan Stevenson, founder of the Equal Justice Initiative; Sherrilyn Ifill, president of the NAACP Legal Defense and Education Fund; Heather McGhee, president of Demos; former U.S. Attorney General Eric Holder; and Jonathan Greenblatt, CEO of the Anti-Defamation League, will be among the experts consulted, according to the company.