Sorry! Alexa can’t book your flight tickets in India — not yet
Alexa, didn't turn out to be that useful than expected. I used to think I’d end up doing everything using my voice but in reality, It requires a lot of intervention and a handy touch screen to finish the task.
I logged into my Amazon account to look for options manually and searched for flight options from Mumbai to New Delhi. Fortunately, I am Amazon’s prime member. Hence I am entitled to most of the benefits the site has to offer.
Fortunately, I am Amazon’s prime member. Hence I am entitled to most of the benefits the site has to offer.
I set up the filter settings to search for refundable, non-stop and flights after 6pm as per my requirements
Like everybody else, I love to get cashbacks and to my surprise Amazon was offering higher returns than what others were offering for the same flight.
The discount started from ₹250 and went upto ₹2,000 — the highest I have seen on domestic flights. Paytm also has an offer of 100% cashback but with a condition that every 100th customer will be eligible. The chances of that seemed minimal.
Credits:Amazon
I chose the best suitable evening flight. I then moved on to the other two sites to check on the prices and there wasn't much difference. Even the cancellation policy wasn’t very convincing.
I filled in all the passenger details and proceeded with the payment process. It took me approximately 15 minutes to browse the flight options, compare it with others and book the flight tickets.
The Verdict
Let me be honest, I expected Alexa to add the tickets to my cart but I was disappointed because I couldn’t do so. However, I was happy the way Amazon is capturing the market by offering huge discounts to its prime members. Everything else was adequate including the options available, the price of the tickets, and the cancellation fee. Most importantly, there was no hidden or extra charges levied. Keeping all this in mind, Will I go back to Amazon for booking my flight? Yes, definitely, even if it’s just for the discounts it is offering. Amazon India holds 30% share of e-commerce segment in the country and has made a lot of noise earlier with a range of offers it provided for its prime consumers starting from huge discounts in its mega sale during Diwali to now allowing its users to get groceries within 2 hours.
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