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Walmart employees share 7 things they want to tell customers, but can't

Look out for store associates who are being 'aggressively' nice

Walmart employees share 7 things they want to tell customers, but can't

Don't expect associates to know where everything is

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One employee from Jacksonville told Business Insider that they wished they could tell shoppers, "I don't know where everything is in the store."

Clean up after yourself

Clean up after yourself

If you encounter a particularly messy Walmart, one employee said not to blame associates.

"It's really their fellow customers who refuse to clean up after themselves," an employee with 12 years of experience told Business Insider.

"No, people aren't really hired to clean up after you — it's just another hiccup added to our workload because people won't sort their own mess," the associate added. "Do you really think associates make that mess and leave it there?"

It's not the fault of employees that registers sometimes go un-manned

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It's frustrating to see a slew of empty cash registers when the checkout lines are long at Walmart.

But a Walmart manager and 2017 AMA participant said that a "lack of staff" and "mistakes in scheduling" are often to blame when that happens.

"As a manager, I spend a lot of time on a register myself trying to cut down lines but there are a lot of managers who won't take it upon themselves to do that," the Walmart manager wrote.

Watch your kids

Watch your kids

A Walmart associate who's worked at the store for 12 years told Business Insider that too many parents allow "... kids to stay in the toy department alone, as if were a playground. Often, someone gets hurt."

"Don't allow kids to stand up in the carts," the associate added. "Too often, they fall out and hit their heads."

Look up prices online

Look up prices online

A Walmart associate who worked at the store for 12 years recommended checking prices online before heading to the store.

"If the item costs less online, then the store will comp," the employee said. "The item just has to be sold on Walmart.com."

Don't abandon your shopping cart

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One Walmart associate who's been with the store for 12 years told Business Insider that they wished they could tell customers to stop leaving "... shopping carts loose in the parking lot, where the winds can push them into other vehicles."

Are you a current or former Walmart employee with a story to share? Email acain@businessinsider.com.

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