These are America's favorite fast-food chains, from Chick-fil-A to In-N-Out
BURGER CHAIN: IN-N-OUT — California darling In-N-Out won the hardest race, with 14 competitors in the burger category including Five Guys, Burger King, and McDonald's. It scored high in all metrics, but consumers rated In-N-Out especially well for its value.
COFFEE AND BAKERY CHAIN: KRISPY KREME — The doughnut chain known for its soft, smoothly glazed doughnuts beat out big hitters like Starbucks and Dunkin' to win the title.
FROZEN DESSERT CHAIN: CULVER'S — This Wisconsin-born frozen custard chain serves everything from burgers to onion rings to frozen custard concretes, which are a distinctly Midwestern dessert concoction. It scored higher than Coldstone Creamery, which won second place, in all but two metrics: food quality and healthy options.
SANDWICH CHAIN: JERSEY MIKE'S — Famous for its hulking made-to-order Jersey-style subs, Jersey Mike's unseated the popular convenience-store chain Wawa. Consumers rated Jersey Mike's especially highly for food quality and staff friendliness.
MEXICAN CHAIN: CHIPOTLE — Mexican-inspired Chipotle has dominated the fast-casual scene since its first restaurant opened in Denver in the '90s. This year was no different. Consumers especially loved Chipotle's food quality, cleanliness, and healthy options.
PIZZA CHAIN: BLAZE PIZZA — Blaze Pizza, which offers speedy, customizable personal pizzas, beat out behemoths like Domino's and Papa John's to take the pie in this ranking. It was the only fast-casual pizza chain on the list and scored especially highly for its healthy options, curb appeal, atmosphere, and speed of service.
CHICKEN CHAIN: CHICK-FIL-A: Chick-fil-A dominated the fried chicken competition in all metrics but one: Raising Cane's ranked higher for its atmosphere. Despite continuing controversy over its charitable donations, Chick-fil-A remains extremely popular among consumers.
OVERALL CHAIN: CHICK-FIL-A — Chick-fil-A scored the highest for customer loyalty out of all the measured chains in Market Force's survey, unseating reigning champion In-N-Out.
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