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Tesla workers reveal 6 surprising things customers should know about their cars

Tesla workers reveal 6 surprising things customers should know about their cars

It's durable

It can teach you how to use it

"A lot of people don't know that there are tutorials inside their cars now," a current salesperson said. "Those are a really good thing to review after they get the vehicle."

But it helps to do your research before taking delivery

"We're only given 10-15 minutes to deliver their car and do their paperwork," the current salesperson added. "It's very important that they do their research beforehand because we don't have much time to spend with them."

The delivery timelines on Tesla's website aren't always accurate

Tesla's website might say that your vehicle will be ready for delivery in two weeks, but "we actually have no idea," a former salesperson said. "It'll show up when it shows up."

"Sometimes, it's two days. Sometimes, it's four weeks. Sometimes, it's five weeks," he added.

Turn off regenerative braking at least once a week

You should turn off regenerative braking at least once a week, because using the brakes cleans them and extends their longevity, a former service manager said.

The production quality isn't always great

A former salesperson said the fit and finish and the quality of the materials in a Tesla vehicle aren't always great.

"I sold a Model S to my friend's father and I think he's got less than 5,000 miles on it and his door handles have already broken three times," he said.