scorecardI shopped at Gelson's Markets, the upscale supermarket chain that was named 'the Best in the West,' but I left feeling disappointed
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  4. I shopped at Gelson's Markets, the upscale supermarket chain that was named 'the Best in the West,' but I left feeling disappointed

I shopped at Gelson's Markets, the upscale supermarket chain that was named 'the Best in the West,' but I left feeling disappointed

I arrived at Gelson's on a Monday evening to a largely full parking lot.

I shopped at Gelson's Markets, the upscale supermarket chain that was named 'the Best in the West,' but I left feeling disappointed

Near the entrance, there was a sign advertising the Impossible Burger.

Near the entrance, there was a sign advertising the Impossible Burger.

The first thing to greet me as I entered was a shelf of LaCroix.

The first thing to greet me as I entered was a shelf of LaCroix.

The interior was shiny and pretty, and the interior was full of that laid-back Los Angeles charm.

The interior was shiny and pretty, and the interior was full of that laid-back Los Angeles charm.

Near the entrance, there was a small cafe area with books, magazines, and a bakery.

Near the entrance, there was a small cafe area with books, magazines, and a bakery.

The bakery is semi-separate from the grocery store and has its own name, Victor Benés.

The bakery is semi-separate from the grocery store and has its own name, Victor Benés.

It was full of gorgeous cookies, pastries, and cakes.

It was full of gorgeous cookies, pastries, and cakes.

Just outside the bakery was a display showcasing products from a preserves and nut butters brand, Stonewall Kitchen.

Just outside the bakery was a display showcasing products from a preserves and nut butters brand, Stonewall Kitchen.

Its creamy peanut butter cost $8 for a jar.

Its creamy peanut butter cost $8 for a jar.

Despite the full parking lot, I was surprised to find the store relatively empty.

Despite the full parking lot, I was surprised to find the store relatively empty.

Next, I took a look at the meat section.

Next, I took a look at the meat section.

On the shelves were packages of Gelson's brand meat. At $15 a pound, this New York strip steak was on the pricey side, but it looked pretty high-quality.

On the shelves were packages of Gelson

Of course Gelson's has a poké bar. What self-respecting high-end West Coast grocery store doesn't?

Of course Gelson

I briefly considered getting poké for dinner, but once I looked at the ingredients and price — $18 a pound — I decided against it.

I briefly considered getting poké for dinner, but once I looked at the ingredients and price — $18 a pound — I decided against it.

Moreover, the raw seafood didn't look too fresh. It was late in the day, though.

Moreover, the raw seafood didn

There was also a fresh sushi section that was mostly empty.

There was also a fresh sushi section that was mostly empty.

The fish in the case was not nearly as impressive as the colorful, shiny fish in Wegmans' sushi case.

The fish in the case was not nearly as impressive as the colorful, shiny fish in Wegmans

Next, I headed over to the pickled foods, vegetarian options, and desserts fridges.

Next, I headed over to the pickled foods, vegetarian options, and desserts fridges.

These tiny glass pots of vanilla pudding cost $3.50 each.

These tiny glass pots of vanilla pudding cost $3.50 each.

Overall, there weren't that many Gelson's brand products. But most brands were local or organic, or some combination of the two.

Overall, there weren

There was a large variety of plant-based meat alternatives.

There was a large variety of plant-based meat alternatives.

Sure, there wasn't a whole lot of Impossible on the shelf. But it was still there, and it was there first.

Sure, there wasn

Next, I dipped into the wine, spirits, and beer section. There were a few restock carts sitting in the aisle.

Next, I dipped into the wine, spirits, and beer section. There were a few restock carts sitting in the aisle.

Most of the offerings were on the pricier side. Gelson's brand wine was sold next to Francis Ford Coppola's wine brand.

Most of the offerings were on the pricier side. Gelson

However, I also found an incredible deal on apple pie-flavored moonshine. As a "Justified" lover and Margo Martindale fan, I had to try this.

However, I also found an incredible deal on apple pie-flavored moonshine. As a "Justified" lover and Margo Martindale fan, I had to try this.

Mags Bennett, Martindale's character on "Justified," is known for her signature moonshine, which tastes like apple pie.

Like Wegmans, Gelson's had a kombucha fridge. However, all these pre-bottled kombuchas were outside brands.

Like Wegmans, Gelson

When I looked up I noticed that the walls were lined with star-studded moments from Hollywood's history.

When I looked up I noticed that the walls were lined with star-studded moments from Hollywood

But the store didn't feel quite as glamorous as it could have, despite a wood-paneled display fridge for fresh-cut cheeses.

But the store didn

It was the first time I'd seen a wooden fridge, but this party platter inside looked less than festive.

It was the first time I

Overall, though, the fresh cheeses section seemed like a splurge that would be worth it.

Overall, though, the fresh cheeses section seemed like a splurge that would be worth it.

But the average shopper can't live on splurges, and it was clear that even everyday products from normal grocery brands had some pretty significant markups. These Knorr chicken bouillon cubes cost $2.79 a box at Gelson's, but cost only $0.98 on Amazon Fresh.

But the average shopper can

Source: Amazon Fresh

$9 for a rotisserie chicken wasn't atrocious, but it was definitely on the high end of what I'd expect to pay.

$9 for a rotisserie chicken wasn

Next, I moved onto the dairy and eggs aisle.

Next, I moved onto the dairy and eggs aisle.

All the eggs on the shelf were pasture-raised, organic, free-range ... you get the idea. A Gelson's dozen cost $4.50.

All the eggs on the shelf were pasture-raised, organic, free-range ... you get the idea. A Gelson

At first, I balked at paying $5 for discounted butter. But it was hand-rolled. Maybe it was worth the premium over the regular stuff.

At first, I balked at paying $5 for discounted butter. But it was hand-rolled. Maybe it was worth the premium over the regular stuff.

And honestly, most things at Gelson's took me on the same buyer's journey: this is too expensive, but wow, it's really nice, maybe it's worth the extra money.

And honestly, most things at Gelson

I feared my wallet might not make it out unscathed before I left the store.

I feared my wallet might not make it out unscathed before I left the store.

There was a fresh flowers and balloons section that sold everything from holiday wreaths to orchids.

There was a fresh flowers and balloons section that sold everything from holiday wreaths to orchids.

The produce section felt almost unbelievably overpriced. I could never justify paying $7 for a mango, even if it was from Australia.

The produce section felt almost unbelievably overpriced. I could never justify paying $7 for a mango, even if it was from Australia.

However expensive it was, I had to admit that the produce section was fresh, colorful, and full of variety.

However expensive it was, I had to admit that the produce section was fresh, colorful, and full of variety.

Finally, I moved into the prepared foods section.

Finally, I moved into the prepared foods section.

There was a soup and salad bar separate from the hot foods section.

There was a soup and salad bar separate from the hot foods section.

There were also some prepackaged portions of deli foods and soups for a quick grab-and go.

There were also some prepackaged portions of deli foods and soups for a quick grab-and go.

Here's where Gelson's really one-ups Wegmans. It not only has its own house brand of kombucha, but it also has its house brand kombucha on tap with reusable glass growlers.

Here

It was late and I hadn't yet eaten, so I was looking forward to the hot and prepared foods section.

It was late and I hadn

There was a Wolfgang Puck Express with pizza and salads.

There was a Wolfgang Puck Express with pizza and salads.

Wolfgang Puck Express is a gourmet fast-casual and foodservice brand, but the food left in the case wasn't too appetizing.

Wolfgang Puck Express is a gourmet fast-casual and foodservice brand, but the food left in the case wasn

The employees behind the counter were friendly and helpful. They offered me samples, and eventually I went with a superfood salad with Brussels sprouts and lemon vinaigrette.

The employees behind the counter were friendly and helpful. They offered me samples, and eventually I went with a superfood salad with Brussels sprouts and lemon vinaigrette.

But that was partially because the hot food selection looked just kind of like mush.

But that was partially because the hot food selection looked just kind of like mush.

I left Gelson's feeling disappointed. My visit didn't spark the joy I had hoped, and I just didn't understand how the chain had won the "Best in the West" award. I've been to other grocery stores on the West Coast that were far more impressive.

I left Gelson

Even though Gelson's had high-quality products, I didn't feel like most of them justified their even higher prices.

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