scorecardI hired a TaskRabbit to help me assemble my IKEA furniture - and it solved the most annoying problem with shopping from the furniture giant
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I hired a TaskRabbit to help me assemble my IKEA furniture - and it solved the most annoying problem with shopping from the furniture giant

I was ordering a couch and coffee table from IKEA and selected delivery at checkout. The delivery fee was $39.

I hired a TaskRabbit to help me assemble my IKEA furniture - and it solved the most annoying problem with shopping from the furniture giant

After selecting delivery, I was given a 12-hour delivery window for the date I picked, with a note that it would be shortened to a four-hour window closer to the delivery time.

After selecting delivery, I was given a 12-hour delivery window for the date I picked, with a note that it would be shortened to a four-hour window closer to the delivery time.

At the bottom of the screen was an option to learn more about assembly services through TaskRabbit, which IKEA acquired in 2017.

At the bottom of the screen was an option to learn more about assembly services through TaskRabbit, which IKEA acquired in 2017.

TaskRabbit lets users hire temporary workers to deliver purchases, clean homes, and even assemble furniture. I never ended up receiving an email with more information, so I just went directly to the TaskRabbit website.

TaskRabbit lets users hire temporary workers to deliver purchases, clean homes, and even assemble furniture. I never ended up receiving an email with more information, so I just went directly to the TaskRabbit website.

Once I was on the site, I selected what I needed assembled. Each item has an assembly price underneath it. A sofa and coffee table cost $72 to assemble. It was very straightforward and easy to use.

Once I was on the site, I selected what I needed assembled. Each item has an assembly price underneath it. A sofa and coffee table cost $72 to assemble. It was very straightforward and easy to use.

Before paying, I had to sign up for an account.

Before paying, I had to sign up for an account.

Then I was able to choose a date and time for the Tasker to arrive. I had to wait for IKEA to call the day before my delivery with a four-hour window before I was able to schedule the TaskRabbit assembly, which was slightly frustrating.

Then I was able to choose a date and time for the Tasker to arrive. I had to wait for IKEA to call the day before my delivery with a four-hour window before I was able to schedule the TaskRabbit assembly, which was slightly frustrating.

My delivery window was between 2:00 PM and 6:00 p.m., so I booked someone to come at 6:30. The Tasker immediately messaged me to ask whether the furniture had arrived and which specific items I had ordered.

My delivery window was between 2:00 PM and 6:00 p.m., so I booked someone to come at 6:30. The Tasker immediately messaged me to ask whether the furniture had arrived and which specific items I had ordered.

When my furniture arrived at the very beginning of the delivery window, he was able to shift our appointment time hours earlier. Communication through the app was very easy and direct.

When my furniture arrived at the very beginning of the delivery window, he was able to shift our appointment time hours earlier. Communication through the app was very easy and direct.

It only took him about an hour and a half to put together both pieces of furniture. Overall, the process was really simple, and it was definitely easier than having to do it myself.

It only took him about an hour and a half to put together both pieces of furniture. Overall, the process was really simple, and it was definitely easier than having to do it myself.

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