2. What other skills or expertise do you have that could be offered in an online setting?
There are businesses like restaurants, spas, and event venues that might need to be more creative, so I encourage you to really think about what your clientele loves you for.
If you're a restaurant owner, instead of cooking people food, could you offer your clientele a video course on cooking great meals at home (without giving away your secret recipes of course)?
If you're a photographer, might there be some people in your audience who want to understand the genius behind your work and learn the basics or the advanced strategies you use to capture unique content?
If you're a masseuse, could you provide an online training for couples on how to effectively massage each other at home?
Don't just modify your offering, think bigger about the information you can give to people. Try not to show up halfway with the thing you already do — there's a difference between amending your service, and taking this as an opportunity to grow.
The golden question here is: What do people always ask you? What seems genius to them, and second-nature to you? Package that up into something new and exciting, and you might have yourself a brand new income stream.
3. How can you set your business up so that it's not affected by outbreaks or other global factors in the future?
When you look at your business offerings, notice which ones have the "oh my god I need that" factor. That's what I use as the test to make sure my clients have a product or service that's going to sell. How can you fill a strong need, want, or provide a much needed result?
There's also a beautiful concept called brand loyalty, which essentially means that your clients or customers are ultra loyal to you even during rocky financial times. Is there a way to increase this rapport right now?
And last but not least, the ultimate antidote to recessions and viruses is diversifying your income streams. If one stream is in-person and dried up, you'll want to have an online income stream to replace it, so think about how you can diversify the ways you make money, in the same manner that you would diversify your dinner plate or stock portfolio.
If you choose to revamp your business approach by offering something different and accessible to your customers and keep building brand loyalty, you can use this challenging time as an opportunity to expand, and your business will emerge stronger.
Kimberly Lucht is a business coach who helps women make their first six figures doing what they love. She's been featured in Money, Well + Good, Greatist, and more. Click here to get her free Six-Figure Business Roadmap.