Jennifer Polland/ Business Insider
I recently flew economy class from New York City to
What really helps the airline stand apart is not the seats or the food or even the entertainment (though it has all that), but the service. People who work for the airline are trained to treat passengers with respect and care — something that's increasingly unusual these days.
We thought the day-long trip to Singapore would be unbearable. But even in economy class, it was surprisingly pleasant.
Disclosure: Our trip to Singapore, including travel and lodging expenses, was sponsored by the Singapore Tourism Board.