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WATCH: How Amazon is taking on the healthcare industry

Dec 19, 2020, 04:32 IST
Business Insider
Amazon Care
  • On Wednesday, Business Insider reported that Amazon wants to run primary care for other large employers.
  • It plans to do that through Amazon Care, which is still in pilot mode and currently serves Amazon's own workers.
  • The plans shed light on how Amazon's broader ambitions could disrupt the healthcare industry.
  • Healthcare editor Lydia Ramsey Pflanzer and healthcare reporter Blake Dodge spoke with readers in a webinar about where the tech giant is heading in healthcare.
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Amazon's healthcare push is heating up.

On Wednesday, Business Insider reported that Amazon is planning to provide online and in-person primary care to workers at other companies. They plan to do that through Amazon Care, a service that is still in pilot mode and currently serves Amazon's own workers.

Read more: Amazon wants to provide medical care to workers at major companies. Here's an inside look at Amazon Care.

Investors took note. Telehealth stocks like Teladoc and Amwell sunk after the article was published, as did a number of massive health insurers. (Teladoc's stock has largely recovered since.)

The story closely followed the announcement of Amazon Pharmacy in November, which offers prescription and generic drug delivery, and discounts on both for Prime members that don't pay with insurance.

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Read more: Amazon's joint venture with JPMorgan and Berkshire Hathaway set out to fix healthcare. But Amazon was secretly working on its own idea before Warren Buffet came knocking.

Pharmacy and Care are just two parts of Amazon's healthcare strategy. Through Amazon's AI assistant, Alexa, wearables like Halo, extensive data work with health systems, and secretive projects searching for a cure for the common cold, the company is attacking the industry from all sides.

Healthcare editor Lydia Ramsey Pflanzer sat down with reporter Blake Dodge, who broke the story about Amazon Care, to answer questions from readers and discuss Amazon's healthcare ambitions on Friday:

Subscribe to Business Insider to read the full story:

Amazon is quietly building a business to offer medical care to major companies. Here's an inside look at Amazon Care.

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