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5 ways in which quick commerce apps are changing us as shoppers—and humans!

Sep 4, 2024, 12:59 IST
Business Insider India
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Quick commerce is fundamentally reshaping the landscape of consumer shopping. This new model, characterised by rapid delivery of goods—often within minutes—caters to the modern consumer's demand for instant fulfilment. It is tailor-made for bustling urban environments, where speed and convenience reign supreme.
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Naturally, the rise of a plethora of quick commerce apps is leading to notable shifts in shopping habits. Here are five significant ways in which q-commerce apps are transforming us humans and the way we shop:

We are hooked on instant gratification


Consumers today are more accustomed to immediate results, and quick commerce caters to this desire for instant gratification. With delivery times often reduced to mere minutes, shoppers are increasingly inclined to make purchases on a whim. This shift has led to a rise in impulse buying, as consumers can quickly satisfy their needs without the delays typically associated with traditional retail.

We’ve grown to prefer convenience over cost


The ease of access provided by q-commerce platforms is leading many to place convenience above all else, including price. Shoppers are often willing to pay a premium for the privilege of receiving products quickly, reflecting a broader trend where saving time has become more valuable than saving money. This trend forces retailers to rethink their pricing strategies, balancing the need for affordability with the demand for speed.

We are shopping a lot more frequently


The rise of quick commerce is nudging consumers away from the old habit of making bulk purchases. Instead, shopping has become a more frequent activity, with smaller, on-the-go transactions becoming the norm. This shift has particularly impacted the way we buy everyday essentials like groceries, snacks and household supplies, with many now relying on quick commerce to get what they need, when they need it.

We are planning a lot less

Gone are the days of planning, budgeting and shopping lists that came with traditional shopping. The ability to order what you need, when you need it, has led to a more spontaneous and impulsive approach to shopping. This trend is particularly evident in urban areas, where the fast-paced lifestyle encourages on-the-go purchasing.
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Our loyalty to brands is fading


As more consumers turn to quick commerce for their shopping needs, their relationships with brands are likely to evolve. The rapid nature of q-commerce allows consumers to discover new products and brands quickly, which can lead to a decrease in brand loyalty. Instead of sticking with familiar brands, shoppers are more willing to experiment with new options available through Q-commerce platforms. This shift presents both challenges and opportunities for brands, as they must adapt to a landscape where consumer preferences can change rapidly based on convenience and availability.
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