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Samsung just recalled nearly 3 million washing machines because they might explode

Nov 4, 2016, 18:51 IST

REUTERS/Steve Marcus

Samsung Electronics, which is already reeling from a global recall of its Note 7 smartphones, said it would recall about 2.8 million of its top-load washing machines in the United States to address safety concerns.

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The top of the washing machines can unexpectedly detach from the chassis during use, posing a risk of injury from impact, the U.S. Consumer Product Safety Commission said in a statement on Friday.

The machines being recalled were manufactured between March 2011 and November 2016.

Samsung received nine related reports of injuries, including a broken jaw, injured shoulder and other fall-related injuries.

Samsung, the world's top smartphone maker, is grappling with a global recall of at least 2.5 million Galaxy Note 7 smartphones in 10 markets due to faulty batteries causing some phones to catch fire.

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In a press release, Samsung said it will offer affected customers the option of a free in-home repair that includes "reinforcement of the washer's top" - along with a year-long extension of their warranty - or a rebate that can be put toward a new Samsung or "other brand" washing machine. The company says that rebate will vary based on the date and model of the recalled washer.

As with the Note 7 recall, it's also trying to entice customers to stay with the brand in spite of the mishap - the company says those who pick a new Samsung washer will get an "additional loyalty incentive up to $150" toward the replacement device.

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