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Salesforce's recent outage could cost the company $20 million

May 18, 2016, 23:27 IST

Salesforce CEO Marc BenioffBusiness Insider

The server outage that caused Salesforce to go down for almost all day last week could cost the company nearly $20 million, according to a note published by the financial services firm D.A. Davidson on Wednesday.

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The outage occurred last Tuesday as a result of a server bug in the North America region. Salesforce customers were not able to access the cloud software for hours, and it caused the company to lose a chunk of customer data as a result of it.

  • Q1 non-GAAP earnings per share (EPS): $0.23, up from $0.16 in Q1 2015.
  • Q1 Revenue: $1.89 billion, up about 25.3% from $1.51 billion in the year-ago period.

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