What the new normal will look like at Chick-fil-A, as the chain begins to open dining rooms

Chick-fil-A is rolling out new safety policies as dining rooms reopen.Chick-fil-A

• Chick-fil-A is rolling out new "safe service" standards as restaurants begin to reopen dining rooms.
• New features include hand washing stations for workers, plexiglass shields, and ending self-service condiment and beverage stations.
• Chick-fil-A has emphasized its drive-thru, curbside, and delivery business during the pandemic, as well as debuting larger Family Meals and testing meal kits.

As restaurants across the US begin to reopen, Chick-fil-A is rolling out new safety policies.

On Friday, Chick-fil-A released new "safe service" standards, intended to keep customers and employees safe as states allow businesses to reopen. New standards include handwashing stations and masks for employees, installing plexiglass shields, and removing items like flower vases and napkin dispensers from tables.

Chick-fil-A franchisees will decide when to reopen dining rooms, based on local and national guidelines.

The chicken chain has been slower than some sit-down restaurants to reopen dining rooms, as it is able to conduct a significant amount of business through the drive-thru. During the pandemic, Chick-fil-A has also expanded its curbside and delivery business, as well as debuting larger Family Meals and testing meal kits.

As Chick-fil-A locations begin to open their dining rooms, they won't look the same as they did before the pandemic. Here is what the new normal looks like at Chick-fil-A.