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We went inside Nordstrom's new secondhand store and saw how resale is the latest way department stores are reinventing themselves

Bethany Biron   

We went inside Nordstrom's new secondhand store and saw how resale is the latest way department stores are reinventing themselves
Retail1 min read
Nordstrom Resale2

Bethany Biron/Business Insider

Nordstrom is trying its hand at resale.

  • Nordstrom is wading into resale with the launch of See You Tomorrow, a secondhand shop located within its recently opened New York City flagship store.
  • Curated by Olivia Kim, Nordstrom's vice president of creative products, the store's inventory is pulled from a mix of customer contributions as well as returned or lightly damaged designer items from the Nordstrom Quality Center.
  • The effort reflects Nordstrom's continued push to reinvent itself in an era when the traditional department store model continues to struggle.
  • We got a sneak peek of the shop before it debuts on January 31 and saw why See You Tomorrow may give The RealReal a run for its money.
  • Visit Business Insider's homepage for more stories.

As Nordstrom eyes a piece of the growing resale market, the department store is trying its hand at opening a secondhand store of its own.

On Friday, the department store will debut See You Tomorrow, a new resale shop located within Nordstrom's recently opened New York City flagship. The store will feature a mix of items pulled from Nordstrom Quality Center, a facility that processes returns and damaged merchandise, as well as from customer contributions. All products will be authenticated and "expertly cleaned, repaired, and refurbished," according to a Nordstrom press release.

The effort reflects Nordstrom's continued push to reinvent itself in an era when the traditional department store model continues to struggle. It also takes a cue from brands like Macy's and JCPenney, which recently turned to secondhand retail through partnerships with ThredUp, as part of a strategy to increase foot traffic and entice younger, more eco-conscious shoppers to stores.

Adding to its appeal, See You Tomorrow is hand-selected and curated by Olivia Kim, vice president of creative projects at Nordstrom, who has a particular eye for the latest trends and fashions.

"We want our customers to feel good not only about what they're buying, but how they're buying it," Kim said in a statement.

We previewed the See You Tomorrow store, which is also available online, the day before its official public opening. Here's what it was like:


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