scorecardWe visited two Walmart stores on opposite sides of the country on Black Friday and were shocked by how few shoppers we saw
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We visited two Walmart stores on opposite sides of the country on Black Friday and were shocked by how few shoppers we saw

Mary Meisenzahl,Brittany Chang   

We visited two Walmart stores on opposite sides of the country on Black Friday and were shocked by how few shoppers we saw
A mostly empty Walmart store in Irvine, California on Black Friday 2022.Brittany Chang/Insider
  • We visited two Walmart stores in New York and California on the morning of Black Friday and found relatively empty aisles.
  • In New York, customers shopped electronics and toys while the rest of the store was quiet.

We went to two Walmart locations on opposite sides of the country to see what Black Friday shopping looked like this year.

We went to two Walmart locations on opposite sides of the country to see what Black Friday shopping looked like this year.
Mary Meisenzahl/Insider

To our surprise, both the Walmart in Rochester, New York and Irvine, California saw similarly low foot traffic with most shoppers flocking to the electronics ...

To our surprise, both the Walmart in Rochester, New York and Irvine, California saw similarly low foot traffic with most shoppers flocking to the electronics ...
A mostly empty Walmart store in Irvine, California on Black Friday 2022.      Brittany Chang/Insider

... and just a handful of people lingering in the children's toys and holiday sections.

... and just a handful of people lingering in the children
Brittany Chang/Insider

Walmart saw supply chain improvements this year after low inventory over the 2021 holiday season, Walmart US CEO John Furner said in a November earnings call.

Walmart saw supply chain improvements this year after low inventory over the 2021 holiday season, Walmart US CEO John Furner said in a November earnings call.
FILE PHOTO: Walmart signs are displayed inside a Walmart store in Mexico City      Reuters

But when we arrived just after 9 a.m. on Black Friday, the Walmart parking lot in New York looked quite bare.

But when we arrived just after 9 a.m. on Black Friday, the Walmart parking lot in New York looked quite bare.
Mary Meisenzahl/Insider

Walking inside, we didn't see very many shoppers, but there was security near the door.

Walking inside, we didn
Mary Meisenzahl/Insider

We skipped past the main grocery area, which was empty and didn't seem to have any special holiday deals.

We skipped past the main grocery area, which was empty and didn
Mary Meisenzahl/Insider

At first glance the clothing sections also seemed pretty empty of customers.

At first glance the clothing sections also seemed pretty empty of customers.
Mary Meisenzahl/Insider

We finally started seeing other shoppers around the children's clothing.

We finally started seeing other shoppers around the children
Mary Meisenzahl/Insider

Bins in the centers of aisles seemed to have some of the most popular deals, advertising "while supplies last."

Bins in the centers of aisles seemed to have some of the most popular deals, advertising "while supplies last."
Mary Meisenzahl/Insider

These were mainly less expensive items than the typical Black Friday electronics deals.

These were mainly less expensive items than the typical Black Friday electronics deals.
Mary Meisenzahl/Insider

Many of the deals were on bedding, pillows, and other home decor.

Many of the deals were on bedding, pillows, and other home decor.
Mary Meisenzahl/Insider

While home goods sales didn't seem to have many takers, the toys section was much busier.

While home goods sales didn
Mary Meisenzahl/Insider

The toy shelves were well-stocked.

The toy shelves were well-stocked.
Mary Meisenzahl/Insider

The aisles of dolls and stuffed animals weren't especially busy, but they were definitely one of the most trafficked areas of the store.

The aisles of dolls and stuffed animals weren
Mary Meisenzahl/Insider

The busiest area by far was the electronics section.

The busiest area by far was the electronics section.
Mary Meisenzahl/Insider

There were some deals on TVs and video games.

There were some deals on TVs and video games.
Mary Meisenzahl/Insider

Customers searched through piles of discounted games and DVDs while workers restocked.

Customers searched through piles of discounted games and DVDs while workers restocked.
Mary Meisenzahl/Insider

Headphones and phone accessories also seemed popular based on the messy displays.

Headphones and phone accessories also seemed popular based on the messy displays.
Mary Meisenzahl/Insider

Aside from toys and electronics, I wouldn't have known there was any kind of holiday or promotion going on.

Aside from toys and electronics, I wouldn
Mary Meisenzahl/Insider

Meanwhile, the Walmart in Irvine, California looked about the same.

Meanwhile, the Walmart in Irvine, California looked about the same.
Brittany Chang/Insider

At around 7:30 a.m. — about 1.5 hours after opening — early risers had taken all the parking spots near this Walmart's immediate vicinity.

At around 7:30 a.m. — about 1.5 hours after opening — early risers had taken all the parking spots near this Walmart
Brittany Chang/Insider

But about 15 to 20 rows back, plenty of parking spaces were still open.

But about 15 to 20 rows back, plenty of parking spaces were still open.
Brittany Chang/Insider

Inside, there were no angry shoppers fighting over the last gaming system or discounted clothes.

Inside, there were no angry shoppers fighting over the last gaming system or discounted clothes.
Brittany Chang/Insider

Instead, the store was surprisingly peaceful.

Instead, the store was surprisingly peaceful.
Brittany Chang/Insider

The grocery section was almost barren, occupied primarily by employees restocking inventory.

The grocery section was almost barren, occupied primarily by employees restocking inventory.
Brittany Chang/Insider

And only a few shoppers trickled throughout the clothing and home goods sections.

And only a few shoppers trickled throughout the clothing and home goods sections.
Brittany Chang/Insider

Like the Walmart in New York, the bins centered along the wide aisles held many of the prominently promoted Black Friday deals on products like bedding, toys, and home goods.

Like the Walmart in New York, the bins centered along the wide aisles held many of the prominently promoted Black Friday deals on products like bedding, toys, and home goods.
Brittany Chang/Insider

Several shoppers were interested in the bins' deals on bedding sets ...

Several shoppers were interested in the bins
Brittany Chang/Insider

… with one person scooping up the majority of discounted television wall mounts.

… with one person scooping up the majority of discounted television wall mounts.
Brittany Chang/Insider

But other than this one customer, most of the shopping carts around the Irvine, California Walmart weren't spilling over with discounted products.

But other than this one customer, most of the shopping carts around the Irvine, California Walmart weren
Brittany Chang/Insider

Beside the bins, the majority of customers flocked to the holiday decor and rear electronics sections …

Beside the bins, the majority of customers flocked to the holiday decor and rear electronics sections …
Brittany Chang/Insider

… although these parts of the store were still far from crowded as well.

… although these parts of the store were still far from crowded as well.
Brittany Chang/Insider

Overall, it looked like any typical day at Walmart — not too busy yet not completely empty.

Overall, it looked like any typical day at Walmart — not too busy yet not completely empty.
Brittany Chang/Insider

Between the retail giant's California and New York stores, it seems the era of Walmart's Black Friday shopping extravaganza is now over.

Between the retail giant
Brittany Chang/Insider

The sight of frantic shoppers, stuffed shopping carts, and packed aisles are now a thing of the past.

The sight of frantic shoppers, stuffed shopping carts, and packed aisles are now a thing of the past.
Brittany Chang/Insider

Instead, it's now less of a safety hazard ...

Instead, it
Brittany Chang/Insider

... and more of a peaceful affair with only a handful of shoppers perusing the electronics, toys, and holiday decor deals.

... and more of a peaceful affair with only a handful of shoppers perusing the electronics, toys, and holiday decor deals.
Brittany Chang/Insider

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