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Unilever is selling Dollar Shave Club after 7 long, awkward years of trying to make it work

Oct 26, 2023, 23:36 IST
Business Insider
Unilever is selling Dollar Shave Club to private equity firm Nexus Capital Management, a shift for the brand that was once the posterchild for direct-to-consumer startups.Dollar Shave Club
  • Unilever is selling Dollar Shave Club seven years after paying $1 billion for the brand.
  • Nexus Capital Management, which owns Toms, will have majority ownership of Dollar Shave.
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Dollar Shave Club, the brand that pitched cheap razors with quirky commercials, is being sold by Unilever, its multinational owner.

The sale ends seven years of awkward partnership. Unilever struggled to grow Dollar Shave Club, sources previously told. The boundary-breaking brand helped shape the direct-to-consumer segment but never quite fit in at the more button-up multinational company.

Unilever is selling most of its stake in the brand to private equity firm Nexus Capital Management, the company said Thursday. Unilever will keep a 35% stake in the brand. The price of the deal wasn't disclosed.

"This marks another step in our journey to transition our portfolio towards core strategic growth areas," Fabian Garcia, president of Unilever Personal Care, said of the sale. He added that Dollar Shave "has a loyal membership and following."

Nexus owns a portfolio of other consumer brands, such as shoe maker Toms.

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Dollar Shave Club got its start in 2011, when Michael Dubin and Mark Levine founded the company to undercut the prices of razors offered by brands like Gillette and Schick. An early ad for Dollar Shave Club featured Dubin riding around on a forklift, extolling the virtues of the company's cheaper razors and blades.

"Do you think your razor needs a vibrating handle, a flashlight, a back-scratcher and 10 blades?" Dubin asked in the ad. "Your handsome-ass grandfather had one blade — and polio. Stop paying for shave tech you don't need."

Unilever acquired the brand for $1 billion in 2016 because it had "a very distinctive appeal to a growing number of largely millennial men," CFO Graeme Pitkethly told investors at the time. Deodorant brands Native and Schmidt's Naturals were both acquired in 2017, by Procter & Gamble and Unilver respectively.

Unilever struggled to grow sales at Dollar Shave Club and the brand was later than rivals to establish itself in brick-and-mortar retailers. While it introduced new products, many, such as a $50-a-bottle cologne, were too expensive for the budget-conscious consumers that Dollar Shave had attracted with its pitch for inexpensive razors.

"You've created the cheapest way to buy razors in the world," one source familiar with Unilever's acquisition strategy told Insider in 2022. "You've chosen the Groupon consumer."

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Another source told Insider last year that Unilever did not move quickly enough to balance what Dollar Shave spent to acquire a customer — through ads and discounts, for example — with what that customer spent. Balancing acquisition costs and customer spend is a common concern for DTC brands, but less so for the more established brands under Unilever's umbrella.

Even former CEO Alan Jope admitted that the acquisition hadn't worked out. "Dollar Shave Club did not deliver as expected, and the economics of the DTC model changed," then-CEO Jope said during an earnings call in 2022.

Nexus, Dollar Shave's new owner, is hoping it will succeed where Unilever failed.

"We see growth potential and will invest in cutting-edge marketing, product quality, and new innovations," Nexus partner Michael Cohen said. "Dollar Shave Club will also serve as a platform for additional brands with a similar DNA."

Do you have a story idea about Dollar Shave Club or Unilever to share? Reach out to this reporter at abitter@insider.com

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