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The Drive-Thru: The shortest holiday shopping season comes to a close, Kroger's Christmas Eve chaos, and Roscoe's chicken and waffles

Kate Taylor   

The Drive-Thru: The shortest holiday shopping season comes to a close, Kroger's Christmas Eve chaos, and Roscoe's chicken and waffles
Retail3 min read
christmas shopping

The shortest holiday shopping season we've seen in years is over. And, BI Retail is still standing!

If you took a break from reading the news to spend time with friends and family, never fear - keep reading for a rundown of all the news you missed this week. And, if someone forwarded you this email and you want retail news in your inbox every Friday, you can sign up here.

The holiday shopping season comes to a close

shoppers mall christmas santa hat customers retail

American retailers closed out a successful holiday shopping season, according to a Mastercard report released on Thursday. Overall retail sales were up 3.4% year-over-year, according the report, despite retailers having six fewer days between Thanksgiving and Christmas. Online sales were up 18.8% compared to last year.

However, the story isn't over. Retailers are bracing for a massive wave of returns, with UPS predicting that it will see 1.9 million packages deposited on January 2, the peak day for returns of the year.

Read more about the returns here.

Amazon thrives amidst the festivities

Echo Dot

Amazon shared a few tidbits about its holiday season - enough to boost shares more than 4%, driving the Nasdaq composite above the 9,000 threshold for the first time in history.

According to Amazon, the holiday season was a record-breaking event for its Prime service, with more people using Prime than any previous year. The number of items delivered with free Prime one-day or same-day delivery nearly quadrupled compared to the same period in 2018.

Read the rundown of Amazon's best-sellers here.

Kroger's Christmas Eve chaos

Kroger

Kroger's credit card machines apparently crashed on Christmas Eve, infuriating shoppers hoping to get some last-minute shopping done as they readied themselves for their Christmas dinners.

Customers were quick to post photos of crowded grocery stores on social media, which Hayley spotted on Twitter.

Read about the Christmas Eve chaos here.

Taste test: Roscoe's Chicken and Waffles

Roscoe's Chicken and Waffles LA 15

As part of Irene's taste-test tour of Los Angeles, she stopped by Roscoe's Chicken and Waffles.

Irene's take: "This bite was everything I ever dreamed chicken and waffles would be. The hot, sweet syrup bonded the tender waffle with the fatty chicken meat and crispy skin."

Read the full taste test here.

Everything else you need to know

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