+

Cookies on the Business Insider India website

Business Insider India has updated its Privacy and Cookie policy. We use cookies to ensure that we give you the better experience on our website. If you continue without changing your settings, we\'ll assume that you are happy to receive all cookies on the Business Insider India website. However, you can change your cookie setting at any time by clicking on our Cookie Policy at any time. You can also see our Privacy Policy.

Close
HomeQuizzoneWhatsappShare Flash Reads
 

Smashburger is opening 40 restaurants in 2021. Take a look at its plans for open kitchens, food lockers, and more.

Mar 2, 2021, 18:51 IST
Business Insider
The dine-in experience is getting a makeover option, too.Smashburger
Advertisement

Fast-casual chain Smashburger is planning on adding to its global network of 250 corporate and franchise restaurants by opening 40 new restaurants in 2021.

The chain has focused on a dine-in model in the past but plans to offer more takeout and collection services, accelerated partly by the pandemic.

The restaurants will offer a range of collection and delivery options, as well as traditional dine-in.Smashburger

The company plans to focus on "aggressively" opening new stores in busy suburban areas of Brooklyn, Chicago, New York, and Washington DC, its president, Carl Bachmann, told Insider.

Though the new restaurants were planned before the pandemic, they'll offer customers contactless ways to collect food. This includes using food lockers to keep food hot until customers collect their meals. These are also in the works for other fast-food chains, including KFC and Burger King.

Customers will be able to collect their orders from heated food lockers.Smashburger

The new restaurants won't only have enhanced collection options. The dine-in experience is getting a makeover, too.

Advertisement

This includes open kitchens, so customers can see their orders being cooked, and restaurant interiors that are specific to the city.

The restaurants will have open kitchens.Smashburger

Smashburger also launched a new website and app during the pandemic, but still plans to offer delivery through a network of delivery service apps.

Other fast food chains are also redesigning their restaurants as demand for drive-thru and digital ordering continue to boom during the coronavirus pandemic. Shake Shack is opening its first drive-thru in Orlando, Florida, later this year, and plans to debut new delivery and collection methods, too. Burger King is also rolling out new-look stores will open in Miami, Latin America, and the Caribbean in 2021.

You are subscribed to notifications!
Looks like you've blocked notifications!
Next Article