See inside Chick-fil-A's newest drive-thru only location as the chain struggles with the highest wait times in fast food

Photo by Tracy A. Woodward/The Washington Post via Getty Images

• Chick-fil-A now has more than 30 drive-thru only locations after its most recent opening in Wisconsin.
• Chick-fil-A has the slowest drive-thru times in the industry, but remains highly popular with customers.

Chick-fil-A just opened its newest drive-thru only location. It's in Wisconsin.

Chick-fil-A, closed Sunday      Scott Olson / Staff / Getty Images

The restaurant has no dining room or walk-up window.

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Customers must visit in a car to be served, Chick-fil-A says.

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Customers order either through the Chick-fil-A app, or through workers.

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Then, they drive through one of the double drive-thru lanes to receive their food.

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This is the most recent addition to Chick-fil-A's more than 30 drive-thru only locations across the US, the chain told Insider.

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Given the chain's popularity and history of causing traffic jams, it enlisted an off-duty police officer to control traffic for the opening.

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Source: The Milwaukee Journal Sentinel, Insider

The restaurant also created a new traffic plan with one lane of the road dedicated to Chick-fil-A customers.

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Chick-fil-A regularly has the slowest drive-thrus among major chains in studies, but that's because of its popularity causing long lines.

Jeffrey Greenberg/Education Images/Universal Images Group via Getty Images)

Source: Insider

It also frequently ranks among the highest for customer satisfaction, and is recognized as an industry leader with drive-thru innovations that have since been adopted by others in the business.

Mary Meisenzahl/Insider

Chick-fil-A popularized the double drive-thru that's since been adopted across the industry.

Mary Meisenzahl/Insider

Chick-fil-A has workers take orders on tablets to prevent bottle necking in the line, a tactic which has since been taken up by Starbucks.

Photo by Brandon Bell/Getty Images

Source: Insider

More recently, the chain began testing express drive-thru lanes exclusively for mobile orders.

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Now, Chick-fil-A is competing with Chipotle, which has around 300 drive-thru only Chipotlanes.

Chipotlane.      Mary Meisenzahl/Insider

Source: Insider

Chipotle says its Chipotlanes have higher margins and higher sales than traditional restaurants, so Chick-fil-A may be hoping for similar success with its own version.

Chipotlane.      Mary Meisenzahl/Insider