Pizza Hut wants to useAI to recommend food to customers based on the weather, its data chief said.- Tristan Burns said
Pizza Hut was building its own AI platform to better understand its customers. - Pizza Hut's machine-learning program is still in its early stages, Burns said.
Pizza Hut plans to use AI tech to recommend orders to customers based on the weather in their location, the company's data chief told VentureBeat.
The restaurant chain is building its own in-house AI technology to understand more about what its customers want, Tristan Burns, Pizza Hut Digital Ventures' global head of analytics, told VentureBeat in an interview.
"Part of our
Burns told VentureBeat that Pizza Hut was in the early stages of developing the technology.
He did not give details about how the weather would affect its recommendations.
Burns added that Pizza Hut Digital Ventures, founded by the chain in 2016, had avoided buying off-the-shelf AI programs in favor of building a platform that is specific to its global business. The Digital Ventures team is focused on digitizing customers' experience, according to its LinkedIn page.
Other restaurant chains have invested in AI technology in recent years, for different reasons. For example, in 2019
In March, Yum! brands - the $40 billion parent company of Pizza Hut, KFC, and Taco Bell - announced in a press release that it would acquire AI firm Kvantum to better study its customers' behavior.
Pizza Hut did not immediately respond to Insider's request for comment.