scorecardI went to YouTube star MrBeast's massively popular new burger restaurant and ate a shockingly disappointing meal
  1. Home
  2. Retail
  3. news
  4. I went to YouTube star MrBeast's massively popular new burger restaurant and ate a shockingly disappointing meal

I went to YouTube star MrBeast's massively popular new burger restaurant and ate a shockingly disappointing meal

Brittany Chang   

I went to YouTube star MrBeast's massively popular new burger restaurant and ate a shockingly disappointing meal
Brittany Chang/Insider
  • YouTube star MrBeast's burger brand opened its first physical location in New Jersey's American Dream megamall.
  • Before this opening, MrBeast Burger saw massive success as a delivery-only brand using ghost kitchens.

One of YouTube's most popular creators, known as MrBeast, has launched his first physical MrBeast Burger restaurant after finding massive global success in the ghost kitchen-based delivery market.

One of YouTube
Virtual Dining Concept

On opening day, the launch of MrBeast Burger in New Jersey's American Dream mall drew in at least hundreds of the creator's fans, as can be seen in the photos from the event.

On opening day, the launch of MrBeast Burger in New Jersey
Brittany Chang/Insider

But when I visited a few days after its grand opening, I was confronted with a mediocre burger that wasn't worth waiting even a few minutes for.

But when I visited a few days after its grand opening, I was confronted with a mediocre burger that wasn
Brittany Chang/Insider

If you've been a fan of MrBeast for a few years, you might not associate his brand with fast casual dining.

If you
Roy Rochlin

MrBeast, real name Jimmy Donaldson, is known for his undeniably eye-catching viral stunt videos, which often include massive cash giveaways like giving strangers a million dollars with only one minute to spend it.

MrBeast, real name Jimmy Donaldson, is known for his undeniably eye-catching viral stunt videos, which often include massive cash giveaways like giving strangers a million dollars with only one minute to spend it.
Current has worked with YouTubers like MrBeast.      Courtesy of Current

And unsurprisingly, his unique videos have amassed a dedicated following.

And unsurprisingly, his unique videos have amassed a dedicated following.
Brittany Chang/Insider

With 104 million subscribers, Donaldson is now the fifth most subscribed creator on YouTube …

With 104 million subscribers, Donaldson is now the fifth most subscribed creator on YouTube …
Brittany Chang/Insider

… making him one of the most viewed and highest paid creators on the platform having reeled in $54 million in 2021, according to Forbes.

… making him one of the most viewed and highest paid creators on the platform having reeled in $54 million in 2021, according to Forbes.
Brittany Chang/Insider

But MrBeast's public presence isn't all about wild stunts and giving away hundreds of thousands of dollars.

But MrBeast
Brittany Chang/Insider

Along with a strong social media presence, in 2020, Donaldson began venturing into the food industry with a predictably named virtual restaurant brand: MrBeast Burger.

Along with a strong social media presence, in 2020, Donaldson began venturing into the food industry with a predictably named virtual restaurant brand: MrBeast Burger.
Influencer Jimmy Donaldson outside a MrBeast Burger location      MrBeast Burger

The burger, fries, and grilled cheese concept first launched in partnership with Virtual Dining Concepts, which works with celebrities and influencers to create delivery-forward food brands.

The burger, fries, and grilled cheese concept first launched in partnership with Virtual Dining Concepts, which works with celebrities and influencers to create delivery-forward food brands.
Brittany Chang/Insider

And soon after Donaldson announced the brand in a now-viral YouTube video, the burger concept saw a meteoric rise in popularity.

And soon after Donaldson announced the brand in a now-viral YouTube video, the burger concept saw a meteoric rise in popularity.
Brittany Chang/Insider

Source: YouTube

"The minute the video came out we opened and we were beyond slammed and ill-prepared for his incredible following and demand that ensued," Robert Earl, Virtual Dining Concepts' CEO, told Insider in 2021. "It was beyond any expectation anywhere."

"The minute the video came out we opened and we were beyond slammed and ill-prepared for his incredible following and demand that ensued," Robert Earl, Virtual Dining Concepts
Brittany Chang/Insider

Source: Insider

At first, MrBeast Burger was delivery-only, relying on 300 ghost kitchens across the US ...

At first, MrBeast Burger was delivery-only, relying on 300 ghost kitchens across the US ...
Brittany Chang/Insider

... food delivery platforms, and an eponymous app that became one of the most downloaded apps on Apple's App Store and Google's Play store, according to a press release.

... food delivery platforms, and an eponymous app that became one of the most downloaded apps on Apple
DoorDash's app, right, labels MrBeast Burger as a virtual restaurant, while Grubhub does not.      Screenshot

Source: Insider

And there's no denying the burger brand's achievements.

And there
Brittany Chang/Insider

MrBeast Burger sold over one million sandwiches in its first two months, Donaldson tweeted in February 2021.

MrBeast Burger sold over one million sandwiches in its first two months, Donaldson tweeted in February 2021.
Brittany Chang/Insider

Now nearly two years later, the brand has 17,000 "locations" around the world, according to a press release.

Now nearly two years later, the brand has 17,000 "locations" around the world, according to a press release.
Brittany Chang/Insider

And in early September, it cemented its virtual success with a physical win: The grand opening of its first brick-and-mortar store in the monstrously large American Dream mall in East Rutherford, New Jersey, about eight miles from New York City …

And in early September, it cemented its virtual success with a physical win: The grand opening of its first brick-and-mortar store in the monstrously large American Dream mall in East Rutherford, New Jersey, about eight miles from New York City …
Brittany Chang/Insider

Source: Insider

… an event that amassed a sea of adoring fans hoping to catch a glimpse — or even a few dollars — of MrBeast.

… an event that amassed a sea of adoring fans hoping to catch a glimpse — or even a few dollars — of MrBeast.
Virtual Dining Concept

The opening event packed the halls of the infamous three million-square-foot megamall.

The opening event packed the halls of the infamous three million-square-foot megamall.
Brittany Chang/Insider

Source: Twitter

But when I visited the burger shop for lunch a few days after its launch, the mall was devoid of MrBeast fan mobs.

But when I visited the burger shop for lunch a few days after its launch, the mall was devoid of MrBeast fan mobs.
Brittany Chang/Insider

However, announcements of the new MrBeast opening were inescapable the moment I entered the massive shopping center.

However, announcements of the new MrBeast opening were inescapable the moment I entered the massive shopping center.
Brittany Chang/Insider

From the large banner …

From the large banner …
Brittany Chang/Insider

… to digital ads …

… to digital ads …
Brittany Chang/Insider

… to signs telling people where to find the restaurant, reminders of the content creator-branded fast-casual concept were unavoidable.

… to signs telling people where to find the restaurant, reminders of the content creator-branded fast-casual concept were unavoidable.
Brittany Chang/Insider

And luckily for me, it made finding the tucked away restaurant easy to find.

And luckily for me, it made finding the tucked away restaurant easy to find.
Brittany Chang/Insider

As MrBeast himself was long gone from the premise, I didn't have to fight a mob of thousands of children and their patient parents.

As MrBeast himself was long gone from the premise, I didn
Brittany Chang/Insider

Instead, the line was relatively short, speckled with teenagers, children, and their parents.

Instead, the line was relatively short, speckled with teenagers, children, and their parents.
Brittany Chang/Insider

I only waited a few minutes in line before I ordered.

I only waited a few minutes in line before I ordered.
Brittany Chang/Insider

And there were still plenty of seats available among the small congregation of (presumably) MrBeast fans.

And there were still plenty of seats available among the small congregation of (presumably) MrBeast fans.
Brittany Chang/Insider

I only saw a handful of adults dining alone or with other adults.

I only saw a handful of adults dining alone or with other adults.
Brittany Chang/Insider

All the other patrons were just a reminder of my old age.

All the other patrons were just a reminder of my old age.
Brittany Chang/Insider

And surprisingly, within minutes of ordering, my food was ready.

And surprisingly, within minutes of ordering, my food was ready.
Brittany Chang/Insider

For a new restaurant, I was surprised by how quickly my meal was prepared and delivered to my table.

For a new restaurant, I was surprised by how quickly my meal was prepared and delivered to my table.
Brittany Chang/Insider

According to Virtual Dining Concept, MrBeast Burger's menu is a "straightforward no-nonsense take on the classic American smash burgers" with items named after MrBeast and his friends.

According to Virtual Dining Concept, MrBeast Burger
Brittany Chang/Insider

And as far as smash burgers go, MrBeast's burgers are pretty traditional.

And as far as smash burgers go, MrBeast
Brittany Chang/Insider

The Beast Style has two smashed beef patties, American cheese, pickles, diced white onions, mayonnaise, ketchup, and mustard between a roll.

The Beast Style has two smashed beef patties, American cheese, pickles, diced white onions, mayonnaise, ketchup, and mustard between a roll.
Brittany Chang/Insider

But if you want a burger with less or different accouterments, there are other options like the Chandler style — two beef patties with American cheese — or the Karl's Grilled Cheese with three slices of American cheese.

But if you want a burger with less or different accouterments, there are other options like the Chandler style — two beef patties with American cheese — or the Karl
Brittany Chang/Insider

There are also different iterations of a chicken sandwich …

There are also different iterations of a chicken sandwich …
Brittany Chang/Insider

… as well as different fries options, whether it be peri-peri-seasoned crinkle fries (shown below) or "Beast Style" loaded fries.

… as well as different fries options, whether it be peri-peri-seasoned crinkle fries (shown below) or "Beast Style" loaded fries.
Brittany Chang/Insider

I decided to stick with my cashier's recommendation: the Beast Style, which I ordered as a combo with the seasoned fries.

I decided to stick with my cashier
Brittany Chang/Insider

Unfortunately, the loaded burger wasn't as life changing as MrBeast's cash gifts.

Unfortunately, the loaded burger wasn
Brittany Chang/Insider

The menu promised "crispy" beef patties that would've been a perfect contrast to the melted cheese, soft bun, and slew of condiments.

The menu promised "crispy" beef patties that would
Brittany Chang/Insider

But I never got this crispy bite that would've provided a nice relief from the burger's softer textures.

But I never got this crispy bite that would
Brittany Chang/Insider

Not even the pickles and diced onions could save the mushy burger.

Not even the pickles and diced onions could save the mushy burger.
Brittany Chang/Insider

I wouldn't call it a bad meal, but it was just perfectly okay.

I wouldn
Brittany Chang/Insider

If anything, I was disappointed. My expectations were high given the massive line on opening day.

If anything, I was disappointed. My expectations were high given the massive line on opening day.
Brittany Chang/Insider

But in retrospect, those patrons were probably there for MrBeast, not his burger.

But in retrospect, those patrons were probably there for MrBeast, not his burger.
Brittany Chang/Insider

It was fine as far as work lunches go, but definitely nothing I would go out of my way for.

It was fine as far as work lunches go, but definitely nothing I would go out of my way for.
Brittany Chang/Insider

I couldn't imagine waiting in line for hours with thousands of people for a burger this mediocre.

I couldn
Brittany Chang/Insider

I'll give credit where credit is due: The fries were good, but it's not easy to mess up seasoned fries.

I
Brittany Chang/Insider

But if there's one feature the restaurant concept executed well, it's bringing fans one bit closer to MrBeast.

But if there
Brittany Chang/Insider

Like any fast food chain, the branding was prominent throughout the restaurant and packaging, justifiable given how integral MrBeast's name is to the brand and its promotion on social media.

Like any fast food chain, the branding was prominent throughout the restaurant and packaging, justifiable given how integral MrBeast
Brittany Chang/Insider

From the large picture of MrBeast holding a burger on the exterior walls of the restaurant …

From the large picture of MrBeast holding a burger on the exterior walls of the restaurant …
Brittany Chang/Insider

… to the TV screen playing MrBeast YouTube videos on loop …

… to the TV screen playing MrBeast YouTube videos on loop …
Brittany Chang/Insider

… the sight of MrBeast and his burger brand were inescapable.

… the sight of MrBeast and his burger brand were inescapable.
Brittany Chang/Insider

And it wouldn't be a MrBeast restaurant without cash.

And it wouldn
Brittany Chang/Insider

A glass case filled with money served as decor on the exterior walls of the large joint.

A glass case filled with money served as decor on the exterior walls of the large joint.
Brittany Chang/Insider

And a corner of the restaurant was even occupied by a MrBeast merchandise store.

And a corner of the restaurant was even occupied by a MrBeast merchandise store.
Brittany Chang/Insider

I've never seen a merchandise store in a fast-casual restaurant, but for some influencers, merch sales are an integral revenue stream.

I
Brittany Chang/Insider

Source: Insider

At the end of the day, MrBeast Burger is more than a traditional restaurant.

At the end of the day, MrBeast Burger is more than a traditional restaurant.
Brittany Chang/Insider

It's a place for fans to immerse themselves in the MrBeast branding, bringing themselves one step closer to their favorite creator and his promise of insane cash prizes and burgers.

It
Brittany Chang/Insider

Just don't go expecting the best burger of your life: You'll find better at McDonald's.

Just don
Brittany Chang/Insider

Advertisement