I visited the flagship stores of Nike and Adidas in NYC to compare the shopping experiences and it was clear which store was more popular
Sarah Belle Lin
- I visited the flagship stores of two of the world's largest athletic brands, Nike and Adidas, to see which shopping experience was better.
- Adidas' flagship store was soccer heaven and paid homage to the FIFA World Cup.
You don't need to be a sneakerhead to own at least one pair of Adidas or Nike shoes — or maybe one of each — as well as a cache of athletic apparel from both brands. The two multibillion-dollar, multinational corporations have continuously blazed trails and faced challenges as they continue building their respective empires.
Nike remains the industry powerhouse, with $46.7 billion in sales in its most recent fiscal year. Adidas reported $21.2 billion in 2021 sales.
The companies' Manhattan stores are at the leading edges of their bricks-and-mortar retail strategies and often preview technologies and features that will roll out to other locations.
With that in mind I felt it was worth visiting both flagship locations to compare the shopping experience. Follow my trek through these retail palaces.
I first stopped by the Adidas flagship store.
The store is equidistant from Times Square and Grand Central Station. It's on the corner of 46th Street and Fifth Avenue in a bustling neighborhood that drives much of the city's tourism. The store opened in December 2016 and spans 45,000 square feet.
The entrance tunnel might bring some visitors back to their high school football days.
The store's design is based on Adidas' "stadium retail concept," which takes inspiration from US high school sports stadiums, Insider previously reported. The Adidas store's tunnel, albeit a little underwhelming, did make me feel like I was about to enter a stadium.
The first floor was covered with soccer jerseys for fans planning on cheering on their team at the World Cup.
I visited in late October and again in early November, and upon exiting the tunnel, I saw the theme was not football, but soccer, in anticipation of the FIFA World Cup, which kicked off Nov. 20 in Qatar. Adidas, which is an official FIFA World Cup supplier, had outfitted its first-floor displays and mannequins with soccer jerseys of all stripes and colors. I'd safely assume every team playing for the cup was well-represented inside the Adidas flagship store during my visits.
The first floor is where you'll find the most personalized Adidas shopping experience.
The Adidas flagship store offers real-time fitness consultations from EXOS trainers, healthy juices and snacks co-created with Brooklyn-based Grass Roots Juicery, a concierge desk, a same-day hotel delivery service, personalized shopping experiences such as the Run Genie gait analysis tool, and more.
The customization lab allows walk-ins. Prices range from $10 to $35 depending on the service.
Customers could customize World Cup national team jerseys or shorts by adding names or numbers for $35.
As someone who enjoys table sports, I loved seeing a foosball table on the first floor.
An employee told me the foosball table was there for the World Cup.
Adidas was having a sale on women's pants at the moment and there were a lot of good deals: $40 tights for $16, and $75 track pants for $53.
It's fall in New York City and I'm sporting black joggers and sweats everywhere I go. I've always been a fan of the Adidas tracksuit look, and how it's evolved within popular culture in the US: from Run-DMC to the deep-teal tracksuits on Netflix's "Squid Game."
Some of Adidas' shoe collections: NMD_V3, Stan Smith, Superstar, Nizza, and Y-3.
In my opinion, both the Superstar and Stan Smith are classics that will live on.
In 2016, the Superstar was the top-selling sneaker in the US in terms of dollar sales, according to The NPD Group. But its popularity diminished. Sales of the Superstars fell by $565 million from 2017 to 2018, Insider reported.
Still, I say nothing beats timeless style.
I'm not really on board with this whole purposely dirtied look.
Adidas has given its Forum 84 Low AEC shoes a "well-loved look" to reflect a bygone era.
I noticed this Adidas shopper wearing Yeezys.
Adidas reportedly is expected to lose $246 million in profit this year after terminating its Yeezy partnership, Insider reported. It's estimated that Yeezy generated $1.7 billion in annual revenues for Adidas — 8% of Adidas' total sales in 2021.
The soccer section was the busiest area on both days that I visited.
I saw several people carrying Argentina national team jerseys. The men's section had far more variety, tracksuits, and foot traffic compared with the other floors. I'd almost describe the environment as lively.
The women's section had various interpretations of the traditional sweatpants.
There were birds of paradise designs, pants with crisscross seams on the sides, yoga tracksuit pants, and sky-blue pants with three orange stripes.
I saw these Adidas-branded wireless bluetooth earbuds that piqued my interest, but not enough for me to convince me to drop my over-the-ear, noise-canceling headphones.
There were a few clothing options for youth. Many items were marked with the brand's signature three stripes.
The youth section carried several different soccer cleats and running-shoe options.
These were the most fashion-forward shoes I saw at the Adidas store.
Growing up I didn't associate Adidas with high fashion, but seeing these shoes showed me that the brand is evolving, for better or worse.
I thought these "Rick and Morty" soccer cleats had the coolest colors out of all the cleats I saw in the soccer section.
Knowing that "Rick and Morty" is such a popular show across the world, I think these collaborations are a smart idea for Adidas.
The bleachers, with a statue of Adidas founder Adolf Dassler, were cool and unexpected.
There are also elevators on each floor for customers who have mobility challenges or prefer to skip the extra steps.
The all-black ensemble has grown on me, so I liked the vision of Adidas' newest clothing release.
I thought this was the most innovative pair of shoes I saw at Adidas. Would I wear it? Probably not.
I thought that the golf section was hidden towards the back of the third floor and harder to spot from the main walking area. It could have been better lit, as well.
The checkout section had grab-and-go items including sliders and socks.
I think it's great that Adidas invites customers to round up their total costs to support charities like the Boys & Girls Clubs.
After my Adidas visit, I walked up five blocks to 650 Fifth, where Nike's flagship House of Innovation occupies most of the block.
Nike's flagship store has two more floors than the Adidas store. It occupies 68,000 square feet of prime real estate on Manhattan's famed Fifth Avenue.
I visited the Nike flagship store twice: once in the morning and again in the late afternoon.
At 4:30 p.m. the store was almost overflowing with people going in and out.
Nike also had an archway. This one transported shoppers to an out-of-this-world dimension.
While Adidas had a founder's statue to commemorate its history, Nike placed tons of mementos within the entranceway.
The display features Nike cofounders Bill Bowerman and Phil Knight, and honors the legacies of female athletes like world-famous runners Jacqueline Hansen and Joan Benoit. I liked seeing the mishmash of Nike artifacts, but think they could have been strategically placed elsewhere in the store. Because they're located at the entrance, you can't really stop for too long without potentially disrupting traffic flow.
Staff were more approachable and greeted people. Music was a big part of the experience, playing at a much louder volume than in Adidas.
Once I made it into the first floor of the Nike flagship, I realized that space was a huge theme.
Shoe models were incorporated into futuristic displays that looked like they could belong on the surface of Mars. I felt like this theme could be enjoyed by all athletes, as opposed to Adidas' soccer setup.
There was a small booth on the first floor to make purchases, and two employees checking customers out.
It seemed like a small area relative to the rest of the store, and I wondered if bottleneck situations are common at this checkout point.
There are free Essex Squeeze drinks for Nike members.
It seems like Adidas and Nike are going head to head with their apparel, with Nike also offering New York City-branded clothing, but with what I felt like are bolder designs.
The flagship store has six levels for customers to explore, and on both visits, sometimes it felt like I was competing for roaming space with throngs of visitors.
Many of the visitors were international tourists. I most often heard French and Spanish being spoken at the store.
I found out that there were self-checkout kiosks located on each floor, which I guess helps ease the flow of traffic. However, these kiosks are only for people who have the Nike app.
Nike has far more sports bra selections and they are displayed in a more spread-out fashion, really utilizing the space.
The sports bras seemed to be made with better materials, and were pricier than the Adidas sports bras.
Nike had its own tech display, featuring the Apple Watch Nike.
These watches are aesthetically different from other Apple Watches, with unique bands and watch faces. I thought it was interesting that the watches were placed on the second floor in the women's section and wondered if they were trying to target women.
Similar to the Nike-wearing customer at the Adidas flagship, I saw a Nike shopper wearing Adidas apparel, reaffirming my belief that both brands are held up almost equally in public perception.
The men's apparel section on the third floor wasn't heavily frequented, so I continued to follow the crowds as they meandered up the stairs.
I did notice that black and neon green were common color schemes for men's apparel.
I knew I'd reached the hot spot once I hit the fourth floor and Nike's Sneakerlab, holding the largest assortment of Nike shoes in the world.
The music seemed more deafening here, and the chatter was at its loudest in the store on my visit so far.
The Sneakerlab was the busiest part of the flagship store.
The bright-white light really brought out the displays and kept my energy level up. There were shoppers waiting around for their shoes, while others were checking out the displayed models. It looked like a museum.
I spent the most time examining the Nike Air Maxes and VaporMaxes, which I felt like were the boldest and most inventive.
I found the Nike Air Force 1 section, which was almost blindingly white, the signature color for Air Force 1s. Each shoe boasted ample display space and each Sneakerlab area felt like an exhibit.
I passed through a section with mirrored walls and an animated display featuring sneakers that were soon to be released.
It was one of my favorite parts of the Sneakerlab because of its ingenuity and innovation. I thought it was a great way to engage with customers.
I made an effort to glance down at customers' shoes while walking around and wasn't surprised to see many people wearing Nikes. But I also saw Adidas, Reebok, Vans, and Pumas.
While Adidas had its slips hung up next to the checkout counter, Nike's slips had their own displays just like the sneakers.
Nike's customization lab has its own floor and is only available for NikePlus members.
The lab takes same-day appointments for 30-minute time slots, but you have to schedule in-person on the 5th floor. The costs run from $3 for small graphics, to $7 for medium, and $8 for large.
On both of my visits, the fifth floor had only a few people mingling about the customization lab. I wonder if it's by virtue of the appointment system the store has set up.
I still enjoyed checking out what amenities were offered for NikePlus members.
I passed by these fitting rooms, which I thought elevated the shopping experience. The fitting rooms on this floor look like futuristic space yurts.
The Nike By You bar came with different designs people could use to customize outfits.
Both times I visited, there were people in the middle of their projects and designing sweatshirts with small graphics.
In a city like New York, customized items are all the buzz. I saw a sweater for $130 and a t-shirt for $61.
The stairs to the kids section were tucked at the back of the first floor, which took me some time to find. It actually felt out of the way.
Youth had an entire floor to explore – plenty of clothing and shoes to mix and match. There were many more options for children than what Adidas offered at its flagship store.
I got a real kick out of seeing this wall of preschool and toddler shoes.
The integrity of the AF1s, Js, and Dunks were preserved in these teeny-size versions.
After my visits, I could easily see how distinct the store experiences were between Adidas and Nike.
The interior designs, for one, were vastly different: Adidas went for stadium appeal — clearly catering to its soccer fans — while Nike went for multidimensional outer-space vibes.
As for retail offerings, I felt like I could go to Adidas for fitness wear and Nike for their street style and shoes.
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