Cookies on the Business Insider India website

Business Insider India has updated its Privacy and Cookie policy. We use cookies to ensure that we give you the better experience on our website. If you continue without changing your settings, we\'ll assume that you are happy to receive all cookies on the Business Insider India website. However, you can change your cookie setting at any time by clicking on our Cookie Policy at any time. You can also see our Privacy Policy.

Home Newsletters Next Share

I visited Aldi and Amazon's cashierless grocery stores and both overcharged me. That aside, the Amazon experience felt smoother.

Grace DeanApr 15, 2022, 15:32 IST

I visited the Amazon Fresh store in Canary Wharf and the Aldi Shop & Go store in Greenwich. Both are in London, UK.Grace Dean/Insider

I visited Amazon and Aldi's cashierless stores, which use sensors to automate checkout.
Items are automatically added to your tab while you shop and you're billed after you leave.

Amazon and Aldi have launched retail stores with automated checkout

Grace Dean/Insider

The stores seemed to expect that customers would have questions

Grace Dean/Insider

You need an app to enter each store

Grace Dean/Insider

You scanned a QR code on the app to enter

Grace Dean/Insider

The stores looked modern but otherwise, normal

Grace Dean/Insider

I tested out the bakeries

Grace Dean/Insider

The stores used very different methods to verify alcohol purchases – but Aldi's didn't seem to work

Grace Dean/Insider

The automatic exit gates didn't open for me at Aldi

Grace Dean/Insider

Aldi's app sent me loads of push notifications

Grace Dean/Insider

Both stores charged me more than they should have

Grace Dean/Insider

Both stores gave me refunds, but Amazon's system seemed more logical

Grace Dean/Insider

I don't plan on rushing back to either store

Grace Dean/Insider

I visited Dairy Queen to understand why the chain has been so successful recently, but the overpriced, unappetizing food I found confused me