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Chipotle is bringing back customer-favorite carne asada to its menu for a limited time

Sep 22, 2020, 21:30 IST
Business Insider
Chipotle is bringing back carne asada.Irene Jiang / Business Insider
  • Chipotle is bringing back carne asada.
  • Rewards customers can order the menu item starting Tuesday. Carne asada will be added to the digital menu on Thursday and roll out across all menus next week.
  • Chipotle launched carne asada last year. It disappeared from the menu in February.
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Chipotle is bringing carne asada back to the menu for a limited time.

The chain announced on Tuesday that rewards members will be able to order the popular menu item beginning today. Customers not a part of Chipotle's rewards program will have to wait until September 24 to order carne asada via the digital menu. Carne asada will additionally be available in-store to all customers beginning on September 28.

While carne asada will only return to the menu for a limited time, Chipotle CEO Brian Niccol does not consider carne asada to be a limited-time offering — a phrase typically used to describe fast-food chains' short-lived and much-hyped new menu items.

"Carne asada is, in my mind, not an LTO," Niccol told Business Insider last year. "LTO is kind of this ongoing promotional tool to kind of get a temporary lift."

Niccol described carne asada — which first launched in 2019 — as a "seasonal offering," bringing in new customers who then become regulars.

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"What I'm trying to get people to understand is we're not trying to do every four to six weeks, some LTO," Niccol said. "We have a business that is just fundamentally building layers of business on top of layers of business. And it's because we're attracting new users. We're bringing back lapsed users."

Chipotle previously considered adding carne asada as a permanent menu item, following the steak's extremely successful launch last year. Carne asada disappeared from Chipotle's menu in February.

"To bring back Carne Asada to our menu, we underwent an extensive vetting process to find more suppliers that meet our stringent Food with Integrity standards," Chris Brandt, Chipotle's chief marketing officer, said in a statement.

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