scorecard
  1. Home
  2. Retail
  3. news
  4. Burger King's new 2021 restaurants will have food lockers, conveyor belts that deliver Whoppers to your car, and modern, minimalist dining areas. Take a look inside.

Burger King's new 2021 restaurants will have food lockers, conveyor belts that deliver Whoppers to your car, and modern, minimalist dining areas. Take a look inside.

Grace Dean   

Burger King's new 2021 restaurants will have food lockers, conveyor belts that deliver Whoppers to your car, and modern, minimalist dining areas. Take a look inside.
Burger King
  • Burger King is rolling out new-look restaurants from 2021.
  • The sites focus on minimizing contact through new collection and delivery options.
  • You'll be able to pick up your burgers from lockers — or, in some locations, have them delivered to your car via a conveyor belt.
  • The first new-look stores will open in Miami, Latin America, and the Caribbean.
  • Read on to view pictures of the new-look stores.

From 2021, your local Burger King could have food lockers, conveyor belts, and Whoppers delivered to your car.

The fast-food chain is rolling out new look restaurants, with the first opening in Miami, Latin America, and the Caribbean next year.

The two new stores designs provide multiple ordering and delivery options for customers. You can collect from a food locker or have your order delivered to your car, by either a person or conveyor belt.

Parent company Restaurant Brands International's head of design described it as "the restaurant of tomorrow," and said they designed the sites "like we had a blank sheet of paper, designing without preconceived notions of how a Burger King restaurant should look."

Here's what the new stores will look like, inside and out.

From the outside, the restaurants looks different, with multiple ordering and delivery points.

From the outside, the restaurants looks different, with multiple ordering and delivery points.
Burger King

From the street, you can see the three car collection options – drive-in, drive-thru, and curbside collection – as well as the outdoor dining.

The new sites will be 60% smaller than the current ones, Burger King says.

At the drive-in, you can have food delivered to your car...

At the drive-in, you can have food delivered to your car...
Burger King

Diners can park their cars in what Burger King calls the "drive-in area" under solar-powered canopies. Customers place their orders through the app by scanning a QR code at their parking spot, and staff deliver the order to their car.

A revamped drive-thru service will also be available.

A revamped drive-thru service will also be available.
Burger King

The drive-thru has two or three lanes for both ordering and pick-up, which will speed up the process. Some locations have a designated motorcycle lane, too.

You can also collect curb-side deliveries.

You can also collect curb-side deliveries.
Burger King

If customers or delivery services place orders in advance through the Burger King app, they can park in dedicated parking spots for curb-side delivery. They can use an app to notify the restaurant when they arrive, and the order is brought to their vehicle.

You can collect your food from lockers if you order through the app.

You can collect your food from lockers if you order through the app.
Burger King

As well as the drive-thru and drive-in lanes, customers and delivery services can also collect orders from food lockers using a pin they get on the Burger King app when ordering. The food comes straight from the kitchen to the pick-up lockers.

KFC is currently trailing a similar system at restaurants in Japan. This allows customers to order on the app and collect orders contact-free.

The restaurants have a designated section for "walk up" orders.

The restaurants have a designated section for "walk up" orders.
Burger King

This is a separate area for customers on foot or bike to order take-out.

You can eat outside...

You can eat outside...
Burger King

The restaurants feature covered outdoor dining on a shaded patio.

...or in the redesigned indoor dining space.

...or in the redesigned indoor dining space.
Burger King

The interior has a modern, minimalistic design.

Burger King also has a second store design for urban areas. This focuses heavily on collection options.

Burger King also has a second store design for urban areas. This focuses heavily on collection options.
Burger King

The "Next Level" concept will be used for busy urban locations with high drive-thru demand.

The sites feature a suspended kitchen above the drive-thru lanes, which takes center stage.

This means the restaurant format can serve more customers in a smaller space.

The restaurants will use conveyor belts to deliver orders to cars.

The restaurants will use conveyor belts to deliver orders to cars.
Burger King

Drive-thru options dominate the design of the store, and most of the ground space is given to drive-thru and collection lanes.

Because the kitchen is upstairs, orders are delivered to cars by conveyor belts, and each lane will have its own pick-up spot. There is also be a dedicated lane for delivery drivers on motorcycles.

This design allows a 100% touchless experience, Burger King says.

But customers will still be able to dine in.

But customers will still be able to dine in.
Burger King

The restaurant has a suspended indoor dining room and covered outdoor seating above the drive-thru entrance.

If you do want to collect food to go, you don't have to be in a vehicle: The restaurants also have walk-up take-out facilities, as well as lockers for mobile orders.

READ MORE ARTICLES ON

Advertisement