A shopper lines up outside a Home Depot store in St Louis.REUTERS/Lawrence Bryant
- Retailers across the US have come under intense pressure during the coronavirus pandemic.
- While some stores have stayed open and adjusted their shopping environments to be safer for consumers and workers, others have closed.
- Experts are now looking at how stores might change after we emerge from lockdown and what the shopping experience could look like in the future.
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Retailers across the US are feeling the strain of the coronavirus pandemic, which is creating a surge in demand at some stores that remain open but has wholly dried up business for those that haven't.
Experts, landlords, and retailers are now turning their thoughts to life after lockdown and how different the retail landscape could look in the future.
"We are working on how we come out of this, what are we going to look like, and how are we going to make it so our customers feel comfortable coming to our properties. That's what our main concerns are right now," Greg Maloney, who heads commercial real estate services company JLL Retail in the US, said in a recent conversation with Business Insider. JLL Retail offers property management and leasing services to landlords.
"9/11 changed our way of doing things...and I think this is going to change our way of doing things in a lot of ways," he said.
Here's how our shopping experience could change, according to retail experts:
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