STR New/Reuters
The Viper rollercoaster at Six Flags Magic Mountain in Santa Clarita.
Six Flags sent a survey to its theme park customers this weekend asking how concerned they were about the coronavirus outbreak and what actions the company should take to make them "feel good about visiting" its amusement parks.
Competitor Disney recently closed theme parks in locations like Shanghai and Tokyo in response to the coronavirus.
Business Insider obtained a copy of Six Flags' survey. The full version is below.
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The amusement park company Six Flags is asking its customers what they think about the coronavirus outbreak and how they think it should respond, as competitors like Disney have begun to close theme parks in locations like Shanghai and Tokyo.
Business Insider obtained a survey the company sent out to customers this weekend. It asked questions like how concerned customers were about the outbreak, if they thought it would get worse, if they were avoiding public places, and what Six Flags should be doing to make customers "feel good" about visiting.
In its email for the survey, the company offered a brief description of why it was reaching out to its customers about the outbreak:
"The Six Flags leadership team is very focused on the impact Coronavirus is having on our guests and their experience at our parks. While in-park we are taking significant steps to ensure the highest standards of cleanliness and hygiene, we want to be sure to incorporate your feedback and concerns as we plan for the next several weeks."
The survey seemed to be assessing the sentiment of Six Flags' customers about the coronavirus and what proactive measures Six Flags should take to ensure they're still willing to visit its parks across North America. It asked whether Six Flags should be talking about how it's keeping its parks clean on its website and social media in light of the outbreak.
Some of the potential hygiene-related precautions it asked customers about were enforcing "6 foot separations between parties in ride queues," providing "face masks to all guests," and taking "everyone's temperature as they enter the park."
Six Flags provided Business Insider with the following statement on its survey:
"We are a guest-focused company. The opinions and sentiments of our guests matter greatly to us. We do surveys on a variety of topics and in this particular case, we want to know what our guests are thinking as it relates to the coronavirus."
Here's a breakdown of the survey: