Reliance Jio accuses Vodafone, Idea of violating Trai norms, asks for more interconnection ports

Reliance Jio Infocomm has again accused arch rivals of violating the TRAI regulations by not providing enough points of interconnections and this has resulted in serious call failures. This time the company has accused Vodafone and Idea Cellular and has also threatened them that Jio Inficomm will hold them "responsible for all consequences”.

In a letter to the incumbents, Jio said that the average call failure rate on Vodafone is above 63% and on Idea is more than 44%. The company also claimed that it was due to the inadequate PoI availability.

A very similar letter was sent Bharti Airtel by Jio earlier, but now it has been confirmed by the Jio officials that call failure rates with India's top telco were just over 29%, far below that of the other two.

Jio asked the incumbents to adhere to Telecom Regulatory Authority of India's October 7 direction to comply with its quality of services rules, as the issue was impacting consumer interests.

Maximum call failure rate allowed is 0.5%. Jio also threatened the telcos that they would be held responsible for all consequences due to continued violation of service quality norms on their part.

"As you are aware, you never adhered to the schedule for providing E1s (PoIs) under one pretext or the other and this continues as at date,” the company wrote in its letters to the rivals.

"None of the pretexts raised by you have any standing based on facts or on law in as much as your obligation to provide the requisite E1s to me QoS regulations are not contingent on any reasons or restrictions,” it further added.