People are ticked that delivery drivers complained about stingy tips in a viral New York Times article. Here are the 5 main reasons people don't think they should tip more.

• Food delivery drivers are struggling to make ends meet, according to a recent New York Times story.
• The drivers told The Times that weak tips are among the biggest reasons why.

Americans sure do have strong opinions about tipping etiquette.

On Sunday, The New York Times published a story about the financial struggles of gig workers for companies like Uber Eats and DoorDash. Among drivers' key challenges, the Times reported that customers have cut back on tipping.

While many delivery drivers said they benefited from larger tips during the beginning of the pandemic, some said this generosity has since faded. Others blamed the persistence of "contactless" delivery, which they said has cut down on interaction with drivers and contributed to smaller tips.

"People were almost applauded," Brantley Bush, an Uber Eats driver, told the Times. "Now we're just the bottom of the barrel."

Bush recalled delivering a $388 order of sushi and hoping for a tip between $50 and $70 but only receiving $20 — a roughly 5% tip.

"It's hard to fathom how people could have so much money and tip so little," Bush said.

The Times story has received over 3,800 comments and 188 Twitter replies as of Monday afternoon. While many readers expressed sympathy with the struggling gig workers, the most popular comments pushed back on the idea that customers should have to step up their tips in order to supplement the income of food delivery drivers.

Here are five of the main arguments for why customers shouldn't have to tip more.

1. Larger orders don't mean more work for drivers

Some readers said that the size of an order shouldn't have an impact on how much a customer tips.

"A $20 tip is weak but I'm not sure I see a $100 tip as justified," wrote Tom Boyer, a Philadelphia resident who made a comment with over 4,100 recommendations referring to Bush's anecdote. "It's just one food delivery regardless of the value. $388 in sushi takes no more effort to deliver than two pizzas, for which the tip would be maybe $10. Why should sushi delivery drivers earn 10 times as much as pizza delivery?"

Elizabeth from New York made a comment with over 1,800 recommendations: "I can't wrap my mind around why delivering a single paper bag with $300 worth of sushi warrants a larger tip than delivering a single paper bag with a couple of burritos in it. It's the same amount of work."

On Twitter, Joe, under the handle @Wrig300, wrote that the cost of the food should have nothing to do with the tip.

"You're not at a restaurant getting continuous service," he wrote. "Give me a break."

2. Drivers shouldn't expect the same tips as restaurant workers

Other readers wrote that delivery drivers shouldn't expect to be tipped at the same rate as waitstaff.

"What was wrong with that $20 tip?" wrote Len from Pennsylvania in a comment with over 3,300 recommendations. "It's not as if the driver cooked the food. He didn't provide table service. He just delivered the package."

Steve from Michigan said, "When I tip 20% at a restaurant, it's because the staff has gone over any questions about the menu, brought the food, come back to give us extra drinks/napkins/utensils/condiments as requested, and also cleaned up after we have left. Given Mr Bush's level of input into the above $388 meal, I think $20 is more than generous." His comment received over 2,900 recommendations.

On Twitter, the user @bkmbooks agreed.

"He's driving a package from point A to point B," they wrote, "not delivering a fine dining experience."

3. Drivers should be tipped based on how difficult their delivery was

Some commenters argued that food delivery drivers' tips should be based on how far — and what weather they had to endure — to make the delivery.

"I was fully under the impression that you tip a delivery person based on the geographic length of the delivery (ease or difficulty to get you your food) and/or the weather conditions they deliver in," wrote EM from Philadelphia in a comment with over 2,200 recommendations. "Not on the price of the food order itself?"

Robert from New York City added: "Does FedEx or UPS charge for deliveries based on the value of the merchandise? Of course not. No delivery company does. It's absurd for a driver to expect a payment that's based on the food's value." His comment received over 1,000 recommendations.

On Twitter, Dan Saltsburg @envscientist72 wrote that the difficulty of the trip should be what influences the size of the tip.

"For me it's the distance they drive and the weather," he wrote. "I had ice cream delivered late at night in the rain, $10 for the ice cream $10 tip."

4. Why should the customer be responsible for paying these workers a living wage?

Others said that customers' tipping habit shouldn't be blamed for gig workers' financial struggles — it's the corporations that aren't paying them enough.

"I feel for them but tipping culture in US has gone berserk," wrote SJ from Chicago in a comment with over 3,300 recommendations. "We don't address the root cause and solve wage issues rather cruelly force people to live on someone else's generosity."

Jacob from Wisconsin added: "Tipping in this country is out of control. Everyone and their mother is asking for a tip these days. We should ban tipping altogether and force employers to pay a fair wage." His comment received over 2,600 recommendations.

A Twitter user, Maria @envscientist72, agreed.

"It's not the constumer's responsibility to pay delivery workers' salary but the company's," she wrote.

5. Gig work was never intended to be a full-time job

Lastly, some readers said that delivery drivers should not expect to make a living from gig work alone.

"How about figuring out what you need to do to land a job with regular pay, regular hours, and benefits," Karl from the US said in a comment with 69 recommendations. "Someday, all of these gig workers will be too old to keep this kind of hustle up. And I guarantee that they are not saving anything for retirement."

Nicole from Los Angeles made a comment with 50 recommendations: "Gig work, by definition, will never be enough to make a living by."

Fausto from Albuquerque, New Mexico, commented: "Maybe adults need to get adults jobs, not gig work that might be ok for students on summer break." His comment received 107 recommendations.

Are you a delivery driver with thoughts on the current state of tipping? If so, reach out to this reporter at jzinkula@insider.com.