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People are mad at Samsung for killing the headphone jack in its latest phone, but it's a smart business decision

Dave Smith   

People are mad at Samsung for killing the headphone jack in its latest phone, but it's a smart business decision

samsung galaxy note 10

YouTube/MKBHD

The new Galaxy Note 10, in "aura glow."

  • Samsung unveiled its latest smartphones last week, the Galaxy Note 10 and Note 10 Plus.
  • A lot of people are upset that the Galaxy Note 10 is the first major Samsung smartphone without a headphone jack.
  • One can only assume that every future Samsung phone after this one will also launch without a headphone jack.
  • Customers can get angry about this move, but removing the headphone jack was a smart business decision on Samsung's part.
  • Visit Business Insider's homepage for more stories.

Samsung last week pulled the wraps off its second flagship phone of the year.

The Galaxy Note 10 and Note 10 Plus have almost everything you'd want out of a phone: a big, gorgeous screen, large batteries, and solid cameras.

But many people noticed there was one notable feature missing from the latest Samsung phones: the headphone jack.

Yes, after years of Samsung ads mocking Apple for removing the headphone jack from the iPhone, Samsung just went and did the exact same thing for its own smartphones - pulling those old advertisements it made in the process.

A lot of people are understandably frustrated. Given how Samsung lambasted Apple for killing the most popular port for wired audio, it's reasonable to think that many looked to Samsung's devices as a bastion for the headphone jack. And now, it looks like the Korean conglomerate is following in Apple's footsteps after all.

But it's more complicated than that - and if you consider how Samsung, not customers, might look at the value of the headphone jack, it makes a lot of business sense to see it gone.

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